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Growth Marketing Manager (Customer Success)

Atlanta, GA; Austin, TX

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Spring 2025 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

 

The candidate MUST be located in one of the city locations listed below:

Atlanta, Georgia

Austin, Texas

Sao Paulo, Brazil

Mexico City, Mexico

 

About the Role & Team

As a Growth Marketing Manager embedded within Amplitude’s Enterprise Customer Success team, you’ll leverage your proven expertise in growth marketing, customer acquisition, and analytics to empower our enterprise customers in LATAM and North America. You will partner directly with customer executives and their marketing, growth, and analytics teams to drive adoption and maximize value realization through strategic, data-driven marketing initiatives using the Amplitude analytics platform.

You’re a marketing innovator who knows how to rapidly scale digital products and services. With hands-on experience in paid user acquisition, lifecycle marketing, CRM, and behavioral analytics, you’ll bring deep insights into user engagement, monetization, and growth loops, effectively guiding customers toward sustained growth.

As a Growth Marketing Manager on our Customer Success Team, you will:

  • Partner closely with customers’ Marketing, Product, and Analytics leaders to develop and execute customized growth strategies focused on user acquisition, retention, and engagement using Amplitude.

  • Advise senior customer executives (Chief Marketing Officers, Heads of Growth, CRM Leaders) on leveraging analytics-driven insights to optimize their growth marketing strategies and improve customer journeys.

  • Lead strategic business reviews that quantify marketing impact and identify actionable insights to expand product adoption and customer value.

  • Collaborate internally with Amplitude’s Product, Sales, and Professional Services teams to incorporate customer feedback into product enhancements and tailored growth strategies.

  • Conduct detailed analyses of customer engagement data, proactively identifying opportunities for optimization and expansion, and guide customers to successful marketing and growth outcomes.

 

You’ll be a great addition to the team if you have:

  • 5+ years of experience in Growth Marketing, User Acquisition, CRM, or similar roles, ideally within high-growth digital-first or SaaS companies.

  • Proven success managing large-scale paid and organic user acquisition campaigns across platforms such as Google Ads, Meta Ads, TikTok Ads, and influencer networks.

  • Deep experience with lifecycle and engagement marketing strategies, CRM, and retention programs, leveraging behavioral analytics platforms such as Amplitude, Braze, or Insider.

  • Expertise in modeling and optimizing marketing spend, using predictive analytics to accurately forecast LTV/CAC.

  • Track record of successfully influencing senior executive stakeholders and driving adoption of sophisticated growth and analytics technologies in enterprise environments.

  • Exceptional analytical skills, with the ability to clearly translate data insights into strategic growth recommendations.

  • Strong communication and business acumen, capable of effectively presenting complex technical and strategic concepts to senior executives.

  • Fluency in Portuguese, Spanish, and English.

 

Travel Expectation

  • Approximately 5+ days per month.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

  • Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
  • Flexible time off, ​p​aid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
  • Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

  • We were recognized in the Newsweek Excellence Index 2024.
  • Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
  • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
  • We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
  • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
  • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
  • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
  • Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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#LI-Remote

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

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Demographic Questions - United States

To help hold ourselves accountable to our diversity and inclusion objectives, and for government reporting purposes, please take a few moments to complete the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Why is Amplitude collecting demographic data? What is Amplitude trying to achieve by collecting this data?

Collecting demographic data is part of our commitment to inclusivity and fairness in the hiring process. Amplitude has made a commitment that all candidates experience a fair and equitable hiring process. As a data-driven company, we believe you can’t improve something if you can’t measure it. We are implementing methods to measure fairness in the Amplitude hiring process, and we need demographic data from applicants to achieve these goals. 

As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

 

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

 

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