Workplace Lead

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Spring 2025 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About the Role & Team

Amplitude is looking for a Workplace Lead to own the day-to-day operations of our San Francisco office and drive exceptional workplace experiences that reflect and amplify our mission, values, and culture. This role is perfect for someone with an entrepreneurial mindset, a sharp eye for detail, and a passion for creating spaces that inspire.

You’ll collaborate cross-functionally, champion hospitality-driven experiences, and ensure our physical environments support connection, productivity, and inclusion. While Amplitude supports a dynamic, hybrid workforce, this role is fully onsite, Monday–Friday, in our San Francisco office.

As a Workplace Lead, You Will:

• Own daily office operations – Maintain a clean, functional, and welcoming workplace experience for employees and visitors alike.
• Curate onsite programs & events – Partner with internal teams to support events and initiatives that bring our culture to life for both in-person and distributed teams.
• Serve as the face of the office – Manage front desk operations including reception, visitor management, shipping/receiving, and badging.
• Maintain facilities excellence – Conduct routine office walkthroughs, submit/manage maintenance tickets, and liaise with building management and vendors (janitorial, F&B, security, etc.).
• Manage workplace systems – Oversee ticketing tools and respond to ad hoc requests via Slack or other channels.
• Handle workplace logistics – Manage office supplies, room bookings, inventory, and vendor coordination to ensure operational readiness.
• Support budget & compliance – Track and manage workplace budgets while ensuring adherence to safety, security, and health protocols.
• Extend support remotely – Provide light-touch operational support for our Vancouver, B.C. WeWork location.
  

What You’ll Bring

Minimum Qualifications

• 3+ years of experience in workplace operations, facilities management, or related roles.
• Self-starter with a bias for action and a knack for solving problems independently.
• Exceptional customer service orientation and ability to create positive, high-touch experiences.
• Strong communication, organizational, and multitasking skills with keen attention to detail.
• Familiarity with tools like Google Workspace, Envoy, Zoom, and facilities/ticketing platforms.
• Availability for onsite support in San Francisco, M–F, 8:30am–5pm, with occasional after-hours flexibility.
  

Preferred Qualifications

• Experience managing office relocations, construction, or capital projects.
• Background supporting hybrid or distributed work environments.
• A passion for fostering inclusive, people-first workplaces.

Why Join Us?

You’ll help shape the heart of Amplitude’s employee experience—creating an environment that supports well-being, drives connection, and makes people proud to come to work. If you love operational excellence and thrive in a high-impact, culture-focused role, we’d love to hear from you.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $88,000 - $132,000 total target cash (inclusive of bonus or commission)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.