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EP Account Manager Mid-Market, Corporate

Florida - Remote

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

The Role:

The Enterprise Sales Team is looking for an EP Account Manager, Strategic Partnerships, who has a passion for seeking and developing customer relationships by identifying areas of opportunity for growth and retention, finding creative solutions to partner concerns, and driving incremental business for their existing portfolio. The ideal candidate will be a hard-working, sales, and customer-success-driven individual with experience playing a pivotal role in creating significant revenue growth by driving relationships with large corporations and franchise model businesses.

The Team:

The Strategic Partnerships team is responsible for creating and managing programs that increase service professional acquisition and retention into Angi networks. We work closely with our partners to provide guidance and best practices to improve success. We manage relationships that secure millions of dollars in revenue each year—the opportunity to play a pivotal role in the company's growth.

Responsibilities:

You will be managing relationships with midsize service professionals in the industry. In addition, you will be focused on collaborating with the corporate partners of mid-size networks on marketing strategies to help their members (service professionals) successfully use Angi to grow their businesses. Each partner is different; identifying growth areas by analyzing their performance and understanding what is essential to their bottom line and growth initiatives are pivotal in this role. 

Essential Functions:

  • Your primary responsibility is to grow and retain revenue generated from the Enterprise relationships in your book of business managing 100-150 accounts who spend $30k-100k annually.
  • Deliver on quarterly revenue growth goals from your book of business. 
  • Think strategically to identify opportunities uniquely tailored to each partner in your portfolio with proactive outreach and offer solutions to grow accounts by maximizing Angi products & services to fit each partner’s needs. 
  • Ensure prompt and accurate answers and solutions are provided to your partner. 
  • Develop client relationships by helping them identify new growth opportunities. 
  • Review reports to determine whether strategies are working and if there are required changes to partner accounts (e.g., increase spend targets, coverage areas, and communication preferences). 
  • Serve as the lead point of contact for all partner matters. 
  • Create benchmarks to increase the growth of accounts and guidance. 
  • Meet with partners regularly to provide frequent guidance, understand market trends, and identify opportunities to optimize and grow the partnership. 
  • Forecast and track key account metrics (e.g., close rates, sales funnel process, and busy seasons). 
  • Communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.
  • Effectively communicate with management the status of accounts, including risks, opportunities, and any other anomalies that could positively or negatively impact the relationship.

Desired Skills:

  • Bachelors degree preferred
  • You have 1+ years of Enterprise Sales Experience, maintaining $2M in business and/or proven work experience as a Customer Service Representative, Account Executive, Junior Account Manager, or relevant role. 
  • You have a business development mentality and proven experience in revenue-generating roles.
  • Good time management skills with a problem-solving approach. 
  • You have a positive attitude when working with both clients and internal stakeholders. 
  • Ability to gain business insight, preferably in the home services space, and a thirst for knowledge and drive to learn deeply about our partners’ industries and businesses. 
  • Strong (verbal and written) communication skills with an ability to build relationships. 
  • You have a proven ability to juggle multiple account management projects and responsibilities at a time while maintaining sharp attention to detail. 
  • You have 1+ years of Enterprise Sales Experience, maintaining $5M in business and/or proven work experience as a Customer Service Representative, Account Executive, Junior Account Manager, or relevant role. 
  • Experience overseeing customer relationships, including negotiating contracts and agreements to maximize profits. 
  • Solid experience with CRM Software (e.g., Salesforce, Zoho CRM, or HubSpot) and Microsoft and Google Suite. 
  • Some travel required; 5-10% 

Compensation & Benefits

  • 70,000 - $120,000 per year.
    • Uncapped commission + a base salary 
    • Ongoing bonus compensation opportunities and incentives during the new hire training period
    • We offer a progression plan based on performance, including title promotions
  • Paid training (comprehensive training program).
  • Employer paid medical coverage with a company contribution to an HSA fund.
  • Dental & vision coverage, pet discount plans.
  • Retirement plan with company match (401K) through Charles Schwab.
  • Company Equity Program.
  • Generous PTO including sick, personal, vacation, volunteer time and paid holidays.
  • Technical equipment (i.e. laptop) provided.

 

Why Angi?  

At Angi, we are all about talent and enjoying the journey. We believe there is strength in diversity and actively encourage our teammates to disagree as individuals in the service of delivering as a team. We're on the path to become the home for everything home, and in order to do that we need dedicated people who always strive to be better today than wait to be perfect tomorrow. Our customers are at the heart of everything that we do, and we're looking for Customer Care representatives to communicate our mission persuasively and effectively. This is a remote position; therefore, it is imperative that all applicants be able to work independently in an environment free from distraction and manage their time accordingly.  

Equal Employment Opportunity

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.    

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

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