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Principal Product Operations Manager

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is growing rapidly, with 900% revenue growth since 2021, and is looking for world-class talent to keep building with us.

Overview:
Apollo.io is looking for a highly driven and experienced Principal Product Operations Manager to join our rapidly growing team. As a key member of the Product Operations function, you will have a significant impact on the intersection of Product Management with cross-functional teams such as Product and Engineering. In this role, you’ll be responsible for optimizing product outcomes, establishing feedback loops, and scaling product knowledge, helping shape the backbone of a company poised to lead in a multi-billion-dollar industry.

Key Responsibilities:

  • Strategic Cross-Functional Partnership: Work closely with stakeholders from Product, Marketing, Sales, and Customer Experience to synthesize insights and create actionable business and product strategies.
  • Systems & Process Development: Design and implement scalable systems, processes, and rituals that drive performance and collaboration across the organization.
  • OKR & Business Planning: Lead annual and quarterly business and OKR planning cycles with the R&D leadership team, ensuring alignment with Apollo's near-term and long-term priorities.
  • Product Vision & Strategy: Collaborate with the R&D leadership team to refine and iterate on Apollo's product vision, mission, and overall product strategy.
  • Drive Product Excellence: Own and lead 2-4 critical initiatives per quarter, achieving 70-100% of OKRs for these initiatives.
  • Process & System Improvement: Lead 2-4 process and system improvements quarterly at the Product or R&D level, ensuring adherence to new processes across all relevant teams.

Qualifications:

  • Highly Analytical: Strong skills in Microsoft Excel and BI tools such as Looker, Tableau, and Amplitude. SQL knowledge is preferred but not required.
  • Intellectual Rigor: Able to think from first principles, conduct rigorous analysis, and build actionable plans based on insights and hypotheses.
  • Process & System Builder: Proven experience solving complex business problems by designing and implementing scalable systems and processes.
  • Excellent Communication: Capable of simplifying complex strategies into clear, actionable recommendations and effectively communicating with senior leadership.
  • Collaborative & High EQ: Ability to build strong relationships with cross-functional teams, exhibit empathy, and manage senior stakeholders with confidence.
  • Bias Towards Action & Ownership: A results-oriented individual who takes ownership of both successes and learnings, with a bias toward action and experimentation in ambiguous situations.
  • Product Intuition: Strong understanding of SaaS product verticals and markets (not limited to SalesTech or MarTech), with the ability to drive product intuition.

Requirements:

  • Experience: 8-10+ years of experience in product management or product operations roles, ideally within high-growth SaaS companies.
  • Leadership: Proven track record of leading cross-functional initiatives and driving alignment at the organizational level.
  • Analytical Tools: Proficiency with analytics and business intelligence tools (Looker, Tableau, Amplitude), with SQL skills preferred.

Why Apollo.io?
This is a high-visibility role that offers the opportunity to shape how product operations are scaled within a fast-growing company. You will have significant autonomy, agency, and the ability to drive key strategic initiatives that align with Apollo.io’s ambitious product and business goals.

If you're a seasoned product operations leader with a passion for driving product excellence and a strong bias toward action, we'd love to hear from you!

What You’ll Love About Apollo

Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!

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