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SDR Caller

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

About Apollo Labs

Apollo Labs is the newest addition to the Apollo family – an innovative, experimental division dedicated to revolutionizing lead generation through cutting-edge technology, data-driven, and AI-enhanced strategies. Launched to address the evolving pipeline needs of modern sales teams, Apollo Labs combines the power of advanced software with expertly managed services to deliver end-to-end solutions that drive meaningful engagement and business growth. 

Our mission is to empower businesses of all sizes to connect with their ideal customers more efficiently, leveraging Apollo's extensive database, precise targeting tools, and multi-channel outreach capabilities. As the go-to partner for dynamic lead generation, Apollo Labs ensures that every campaign is optimized for maximum impact, helping our clients achieve their sales goals faster and more effectively than ever before.

Position Overview:
As an SDR Caller at Apollo, you will play a crucial role in our outbound sales strategy. Your primary responsibility will be to engage prospects over the phone, with the goal of setting appointments that lead to successful sales outcomes. This role is highly specialized, focusing exclusively on phone outreach to maximize appointment setting efficiency.

Key Responsibilities:

  • Outbound Calling: Make an average of 100 outbound dials per day per client, managing three clients simultaneously.
  • Appointment Setting: Secure at least 13 appointments per month per client, with a focus on achieving a 70% hold rate for booked appointments.
  • Call Strategy Optimization: Work to increase the number of connected calls beyond a 6% connect rate by adjusting call times and targeting strategies.
  • Conversion Efficiency: Achieve a conversion rate of over 10% from connected calls to appointments booked.
  • Training and Development: Complete all assigned Apollo Dialer training modules within the first month and participate in at least two monthly coaching sessions with the Sales Development Manager.

Skills and Qualifications:

  • Communication Skills: Excellent verbal communication skills with the ability to engage prospects and build rapport quickly.
  • Resilience and Adaptability: Ability to handle objections and rejections with a positive attitude and persistence.
  • Time Management: Strong organizational skills to manage multiple tasks and clients efficiently.
  • Technical Proficiency: Familiarity with CRM systems and dialer technology is preferred.
  • Continuous Improvement: A proactive approach to learning and improving call strategies and techniques.

Compensation and Benefits:

  • Competitive base salary + uncapped commission potential, bonuses on every held meeting generated.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunity for career growth and development.
  • A supportive team culture that values innovation and continuous improvement.
  • Remote work flexibility.

Additional Information (Expected Benchmarks):

  • Call connect rate: 3-9%
  • Positive call outcome: >10%
  • Neutral call outcome: 25-40%
  • Negative call outcome: 50%

A Day in the Life:

  • Morning Routine: Start your day by reviewing notes and statistics from the previous day, planning your call strategy, and engaging with your team via Slack.
  • Calling Sessions: Dedicate focused time blocks to making calls, logging call statistics, and refining your approach based on real-time feedback.
  • Team Collaboration: Participate in daily meetings with fellow callers and managers to discuss strategies, share insights, and motivate each other.
  • End of Day: Log daily statistics, review call outcomes, and prepare for the next day’s activities.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

As a remote-first company, we invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

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