Back to jobs
New

Principal Product Operations Manager

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

As a Principal Product Operations Manager, you will build and scale the product operations at Apollo.io, enabling the Product organization to execute with excellence, make data-driven decisions, and drive cross-functional alignment. Reporting directly to the Chief Product Officer (CPO), you will be a force multiplier for the Product, Engineering, and GTM teams—ensuring alignment, efficiency, and data-driven decision-making at scale.

You will be responsible for designing and implementing the systems, processes, and insights that enable our product teams to build, launch, and scale with focus and urgency. Your work will ensure that Apollo.io remains a best-in-class product-led growth (PLG) organization as we continue our rapid expansion.

This role is perfect for a strategic and execution-focused leader who thrives in hyper-growth SaaS environments and is looking forward to rolling up the sleeves to solve complex problems. 

Key Responsibilities

  • Define and execute the Product Operations strategy, ensuring operational excellence across Apollo.io’s fast-paced Product organization.
  • Partner with the CPO and Product Leadership Team to drive executional alignment and optimize product development workflows.
  • Build and refine processes for roadmap planning, prioritization, communications and cross-functional collaboration, ensuring teams operate efficiently at scale.
  • Design and drive all repeatable product cadences to optimize for organizational velocity and cross functional alignment. 
  • Structure and lead Product Business Reviews, tracking key KPIs to measure success, adoption, and customer engagement. 
  • Design scalable mechanisms to collect, synthesize, and prioritize feedback from Sales, Customer Success, Support, and external users.
  • Identify and implement scalable systems, tools, and automation to enhance product operations efficiency. Bring in best in class AI products for the team.
  • Document and maintain best practices, templates, and playbooks for Product teams as Apollo.io scales.
  • Drive sustainable approaches to scaling the team from new hire onboarding to team culture and knowledge sharing. 

Your Superpowers

  • Strategic & Execution-Oriented: You thrive at setting long-term operational strategies while executing with urgency and precision.
  • Systems Thinker: You excel at designing simple processes that optimize workflows across Product, Engineering, and GTM functions.
  • Data-Driven Leader: You use insights, analytics, and experimentation to drive better decision-making and product outcomes.
  • Customer-Obsessed: You ensure customer feedback is deeply integrated into how we build and improve products.
  • Cross-Functional Influencer: You collaborate effortlessly across teams and influence senior stakeholders without direct authority.
  • Master Simplifier: You turn complexity into structured, scalable solutions that enhance speed and efficiency.

Qualifications

  • 7+ years of experience in a high-growth SaaS environment, with 4+ years of experience in Product Operations, Product Strategy, or Product Management  
  • Deep expertise in product development processes, data analytics, and experimentation frameworks.
  • Strong product analytics skills & experience with product metrics setting and tracking 
  • Experience working in a product-led growth (PLG) organization and scaling Product Operations in a fast-moving SaaS company.
  • Exceptional stakeholder management skills, with a track record of influencing and building relationships with executives and cross-functional teams.
  • Excellent ability to simplify complex strategies into clear, actionable recommendations  
  • Ability to operate autonomously in a high-growth, ambiguous environment while driving clarity and alignment.
  • A results-oriented individual who takes ownership of both successes and learnings, with a bias toward action and experimentation in ambiguous situations.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Create a Job Alert

Interested in building your career at Apollo.io? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Apollo.io’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.