Strategy and Operations Lead - Clinical Care

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. 

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. 

Why is Arine a Great Place to Work?:

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role:

We are looking for a highly motivated, multi-disciplinary, entrepreneurial Strategy and Operations Lead to partner with and help drive the overall success of Arine’s Clinical Care team. In this role, you will drive strategic initiatives and operational excellence that scale clinical impact and support rapid company growth. This role suits a dynamic, entrepreneurial problem solver who is passionate about bridging clinical care with technology to improve population health. 

What You'll Be Doing:

• Partner closely with Arine’s Operations and Clinical Care leadership to succeed against all Clinical Care KPIs, including project outcomes, margins, team health and clinical performance guidance
• Improve internal systems supporting clinical success at scale (e.g., hiring, staffing and clinical leadership development)
• Build and manage cross-functional collaboration frameworks with Product, Engineering, Implementation and Client Success
• Systematize documentation of internal workflows and processes, and suggest updates or enhancements as needed
• Help set and manage tools and platforms used by the Clinical Care team, including but not limited to telephony, SMS and IVR
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement
• Lead and/or support key strategic decisions for the Clinical Care team
• Provide operational support as needed to ensure team success

Who You Are and What You Bring:

• 4-6 years of experience in an operations leadership, strategic consulting or similar roles, preferably in a healthcare or technology environment. A pharmacy or other clinical background is a plus, but is not required
• A proactive, problem-solving mindset with the ability to work both independently and collaboratively
• Strong analytical skills and comfort working with data
• Familiarity with tools like Jira, Smartsheet or similar task/project management software
• Excellent organizational, written, and verbal communication skills
• Ability to manage multiple priorities and adapt in a fast-moving startup environment
• Entrepreneurial drive and eagerness to grow in a mission-driven healthcare tech company

Remote Work Requirements:

• An established private work area that ensures information privacy
• A stable high-speed internet connection for telephonic and/or remote work

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

Job Requirements:

• Ability to pass a background check
• Must live in and be eligible to work in the United States

Information Security Roles and Responsibilities:

All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.

Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.

Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!

Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. 

Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.