Senior UX Designer

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. 

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. 

Why is Arine a Great Place to Work?:

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role: 

Arine is looking for a Senior User Experience Designer based in San Francisco, (Open to Remote, but prefer someone located in SFO) to join a strong team of diverse product managers, technologists and clinical professionals in building Arine’s Virtual Pharmacist platform and solutions. Our platform supports an array of complementary medicine intelligence solutions. Each solution is a launchpad for extending the value we deliver through our ever growing repository of clinical models and workflows. 

The product management team is responsible for planning and directing that growth to scalably meet the needs of our customers, as well as driving our solutions forward to deliver value in ways our customers have not even thought of yet. Our design team is a critical part of the product team, focusing on the overall experience and flows that underpin successful patient outcomes, customer success, and user satisfaction in the Arine solutions.

As our products and platform grow, so do the needs of our customers and their patients. This role will own the user experience of Clinical Content and Intelligence in our pharmacist platform and will have an impact on our greater design strategy, UX/UI, and the success of users traversing through our enterprise solutions.

What You’ll be Doing:

• User Research and Analysis: Conducting internal and external user interviews, usability testing, and data analysis to understand user needs, pain points, and behaviors to inform design decisions
• Ideation: Lead our product team and feature teams in brainstorming sessions, workshops and design exercises - ensure we are gathering ideas from ourselves, our customers and internal teams alike
• UX Design: Transforming your research and ideation into user flows, wireframes, sketches and prototypes, iterating with stakeholders and eng along the way
• UI Design: Reflect our brand/design principles to pixel perfect mockups and help ensure their proper implementation
• Driving Clarity: Using Design thinking as a lightning rod for group understanding in an environment with ambiguity and nuance around every corner. Bringing user-centered design principles and advocating for the user's needs throughout the product development process
• Design Systems and Processes: Refining and contributing to our fledgling end-to-end design system of style specifications, guides, templates, and processes; helping enable us to streamline the product design process for everyone
• User Perspective: Becoming the voice of our users in the room and aligning yourself to their needs, issues and goals in order to identify key user flows and define crisp requirements that deliver the right value in an intuitive and efficient manner
• Ownership & Strategy: Become the expert on the parts of the product you work on and contribute to how design prioritizes and executes on our work.

Who You Are and What You Bring:

• A minimum of 5 years experience in user experience, UI design or a related field working directly with software products and services
• Experience in user research methodologies, design thinking, information architecture, interaction design, and usability testing
• Sincere customer empathy with a drive to understand the needs behind their challenges
• Ability to guide front-end developers and product managers, provide constructive feedback, and foster a collaborative environment
• Demonstrated ability to understand and solve complex user problems and balance engineering requirements/trade-offs
• Excellent communication skills to clearly articulate design concepts to both technical and non-technical stakeholders
• Strong communication and collaboration skills. Working closely with product managers, clinical experts, engineers, and other stakeholders to align design decisions with business objectives
• Exceptional analytical and conceptual thinking skills with the ability to interpret user data and translate insights into actionable design improvements
• Familiarity with design tools like Figma, Adobe XD, and prototyping software
• Able to see and leverage patterns in seemingly diverse use cases and product flows
• Self starter with desire to define and drive product design standards across the company

Nice-to-Haves:

• Experience in healthcare technology or related industry
• Prior experience in front-end software development and/or software product management
• Understanding or direct experience with AI/Machine Learning concepts and applications
• Experience working with Design systems/FE libraries
• Experience with Motion graphics software or animation design
• Organizing and facilitating design and product-based workshops

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

The posted range represents the expected base salary range for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base salary range for this position is: $145,000-160,000/year.

Job Requirements:

• Ability to pass a background check
• Must live in and be eligible to work in the United States

Information Security Roles and Responsibilities:

All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.

Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.

Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!

Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. 

Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.