Back to jobs

Technical Account Manager ( SLED)

North America

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.

Armis is a privately held company headquartered in California.

Location - Anywhere EST/ CST Time Zones

- this role is Remote

 

At Armis, our Technical Account Managers (TAM) serve as the key focal point to our top customers, at our highest level of service - in driving customer success. As a TAM at Armis, your day to day includes working intimately with your customers as a trusted advisor, leveraging their expertise in customer needs, operational workflows and product know-how. This allows the TAM to guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization. The TAM team at Armis is highly team-oriented, inclusive, collaborative and supportive; we strongly believe that strategies yielding account success in one area can be utilized to replicate success elsewhere. Our TAMs thrive on doing whatever it takes to make our customers successful, and have proven themselves over years of working in a variety of customer facing, technical positions.

As a TAM you would be responsible for:

  • Driving Armis adoption and implementation plans for our customers and be accountable for Armis value delivery
  • Understand how our customers are utilizing the Armis platform and recommend additional features that can be leveraged to improve their security posture
  • Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
  • Work side by side with a Customer Engagement Manager (CEM) to drive the customer journey forward, while being accountable to the customer success
  • Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
  • Ensure customer deployment and configuration align with business use cases. Validate that use cases are appropriately captured and delivered in a timely manner
  • Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
  • Providing technical subject matter expertise where applicable according to the TAMs’ area(s) of proficiency
  • Collaborating with Engineering, Product, Support and Sales teams to drive account success

Job Qualifications

  • B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
  • 5+ years of experience in a customer facing role building relationships with customer stakeholders 
  • 5+ years experience in a network engineering, architecture, support, or network design capacity
  • Must have strong formal presentation and effective communication skills for multiple levels within the organization
  • 3+ years experience working in Security/IT/Healthcare/ICT environment
  • 2+ years experience Networks / Network protocols and/or Server experience
  • Familiarity with network protocols seen in either biomedical, OT/ICS, or corporate IT settings

 

A plus:

  • 5+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
  • Bi-Lingual i.e. Spanish Speaking will make you standout
  • Familiarity with various Healthcare/ICT devices and manufacturers
  • Familiarity with Healthcare/ICT applications and their architecture
  • Experience securing IT/ICT/medical devices or implementing a security program in a Enterprise/healthcare/ICT organization
  • Familiarity with scripting languages (Python preferred)
  • Ability to travel regionally as needed (up to 20-25% per quarter)

Salary range guidance for this position is:  $150,000- $190,000.00

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

Please click here to review our privacy practices.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Armis Security’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.