UX Research Intern

At Aspire, we’re more than just a FinTech company—we’re the leading all-in-one financial operating system built to empower the world’s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products.

Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023, ranked as LinkedIn’s Top Startup in Singapore, and listed on CB Insights’ Top 100 Global Fintech in 2023 and 2024.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the team:

At Aspire, we believe that exceptional products are the driving force behind our success. Our Product Team is at the forefront of innovation, defining the product roadmap, delivering outstanding features, and ensuring that our products address the needs of both our customers and their businesses. By leveraging expertise and data, our Product team will shape our product strategy and guide product iterations to refine and optimize our offerings, ensuring that we deliver solutions that exceed expectations.

About the Role:

We’re looking for a driven & curious UX Research Intern to join our fast-growing team at Aspire. This is an exciting opportunity to work closely with our Customer Research and Product teams to bring the voice of our customers into product decisions.

As an intern, you’ll support a wide range of research activities—from setting up surveys & interviews to analyzing feedback & conducting secondary research. You’ll get hands-on experience with the research process in a dynamic fintech environment while playing a key role in improving the customer experience for thousands of SMEs across Asia.

What Will You Be Doing?

• Assist in designing, launching, & analyzing user surveys.
• Help coordinate user interviews & conduct short interviews with customers under supervision.
• Support competitive benchmarking & secondary research tasks.
• Manage research logistics (e.g., scheduling interviews, organizing recordings, maintaining research documentation).
• Prepare research summaries and contribute to presentations and readouts.
• Collaborate with product managers and designers to support quick-turnaround research needs.
• Help operationalize research processes and tools to improve team efficiency.
  
  

Minimum qualifications:

• Basic understanding of user research concepts (e.g. surveys, interviews, usability testing).
• Ability to manage time independently and handle multiple tasks.
• Comfortable with organizing information, taking notes, and summarizing findings.
• Strong written and verbal communication skills.
• Basic familiarity with tools like Typeform, Google Sheets/Slides, and Figma is a plus.
• Prior experience (even through coursework) with surveys, interviews, or user research methods is a bonus.
• Has a strong grasp of artificial intelligence concepts and the ability to apply AI tools and frameworks to solve real world problems at Aspire

Nice-to-Have (but not required):

• Prior experience with user research, either through coursework, internships, or personal projects.
• Familiarity with tools like Typeform, Figma, Google Sheets/Slides, or Airtable.
• Exposure to survey analysis, participant recruitment, or competitive benchmarking.
• Enthusiasm for fintech, startups, or B2B products.

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.