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Program Administrative Assistant

Braintree, MA

Aspire Health and Community Services recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.

Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.

Working at Aspire Health and Community Services can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health and Community Services offers a competitive package of compensation and benefits.

 

We are seeking an experienced Administrative Assistant to support our Step One Early Intervention team and In-Home Therapy team. In this role, you’ll manage front-line communication, ensure accurate and timely data entry, and process documentation and evaluations. If you have some background in office management and want to be a part of a mission-driven organization, this is the opportunity for you!  

 

What You’ll Do: 

  • Manage incoming calls, including referrals, client inquiries, initial intake, scheduling, and gathering insurance information. 
  • Perform accurate data entry for referrals, intake, evaluations, and Individualize Family Service Plans across multiple electronic data platforms. 
  • Monitor and communicate insurance eligibility and authorization updates in collaboration with billing, intake, and clinical teams.  
  • Maintain timely, accurate filing and scanning of all clients clinical and legal documentation. 

 

What You Will Bring: 

  • 1-2 years of office experience  
  • Effective communication and interpersonal skills 
  • Basic understanding of insurance requirements 
  • Computer literacy and adaptability; ability to learn the TBR and DPH Client Systems 
  • Understanding of filing system 
  • Be detailed oriented and well organized 
  • Ability to work as part of a team 
  • Ability to gain a solid understanding of the program’s mission and services 

 

Compensation is based on candidate experience, qualifications, and certifications and licenses.  Annual ranges listed are based on a full-time, 40 hours per week position.

Salary Range

$22.40 - $25.25 USD

Aspire Health and Community Services is committed to and passionate about diversity, equity, and inclusion.  We celebrate, support, and promote diversity of thought, culture, and backgrounds.  As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.  Aspire Health and Community Services strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization. 

 

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