New

Head of Human Resources

Manila, Philippines

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

The HR Manager will oversee the Auctane’s HR and TA teams in Manila, focusing on the design and execution of the HR and business strategies for our Manila office. This individual will oversee local implementation of Auctane’s Total Reward programs, Performance Management, Talent Development, and Employee Communications and Engagement. This role is crucial in creating a work environment that promotes the right company culture, aligned with the organisation’s mission and vision.
Location: Auctane’s Manila, Philippines Office
Travel Requirements: This role may require occasional travel to other Auctane offices, including to Auctane’s Austin headquarters office.

About the team

The HR Manager, Manila will be a contributing member of Auctane’s global Human Resources team and will work closely with global HR leadership to ensure appropriate local design and implementation of Auctane’s global HR vision, policies, and practices. This person will also be part of the local Manila, Philippines leadership team at Auctane, helping to ensure efficient operations of the business locally and helping to ensure Auctane is an employer of choice in Manila.

What will you be doing?

● Provide expert advice to the Country Manager and relevant stakeholders on HR matters,
ensuring quality HR services are delivered to all departments.

● Develop strong value propositions that attract, nurture, reward, and retain high-performing
talent.
● Oversee and drive the performance management processes, ensuring timely communication
with employees and providing leadership support throughout.
● Advocate for the enforcement and adherence to Company Policies and the Code of Conduct.
● Regularly review, update, or create company policies to align with the company’s global
philosophy and support the company’s goals and objectives.
● Cultivate a positive work culture that embodies the company’s core values, addressing key
employee-related concerns with sensitivity. As a member of the Management Committee,
provide consultation on all HR-related matters while contributing to the development and
execution of business strategies.
● Keep all employees informed about company activities, organizational changes, and personnel
movements.
● Strengthen employee loyalty and engagement by suggesting company initiatives that foster
engagement and active participation.
● Offer guidance and legal support in managing employee separations.
● Collaborate with external service providers when necessary.
● Oversee and approve payroll, as well as manage disciplinary actions.
● Continuously assess HR processes and suggest improvements where needed.
● Perform other related tasks and projects as required.

What are we looking for?

● A bachelor's degree (4-year course) is required.
● At least 3-5 years of experience in Human Resources, with a focus on areas such as Employee Relations and Compensation & Benefits, is essential.
● A minimum of 5 years of experience in an HR leadership role is necessary.
● Experience in a performance-driven, metric-oriented environment is preferred.
● Strong communication and interpersonal skills are a must.
● Solid knowledge and experience in organizational effectiveness and operations management.
● In-depth understanding of the Philippine Labor Code is required.

What will make you stand out?

● Exceptional leadership, organizational, and coordination abilities.
● Service-oriented, collaborative team player with strong analytical and systematic thinking skills.
● Extensive experience in project management.
● Proficient in Microsoft Office applications.

The Tech

  • Google Suite

What do we offer?

1. Health & Well-being
Auctane prioritizes the health and well-being of our employees and their families.

🩺 HMO Medical Insurance:

  • Tiered Maximum Benefit Limit (MBL) based on job level.
  • Comprehensive coverage for the employee and up to two (2) dependents.

🦷 Dental Insurance:

  • Coverage for essential dental care services.

🧠 Mental Health & Employee Assistance Program (EAP):

  • Access to confidential counseling and support services for mental health and personal challenges.

🏃 Wellness Program:

  • Initiatives and resources designed to promote physical and mental well-being.

2. Financial Security & Compensation Enhancements
We offer benefits aimed at providing financial stability and enhancing your overall compensation.

❤️ Life Insurance:

  • Financial protection for your loved ones.

⚠️ Accidental Death and Dismemberment (AD&D) Insurance:

  • Additional financial protection in the event of accidental death or dismemberment.

🍽️ Meal and Clothing Allowance:

  • Up to 3,000 PHP per month for meal and clothing expenses.

🎯 Bonuses and Supplemental Income:

  • Opportunity to earn extra wages through company contests and incentives.

3. Time Off & Work-Life Balance
Auctane recognizes the importance of rest and personal time for a healthy work-life balance.

🌴 Paid Vacation Days:

  • 15 paid vacation days per year, with additional days increasing with tenure.

🤒 Paid Sick Days:

  • 15 paid sick days per year.

🎉 Paid Holidays:

  • Observation of statutory national and local holidays.

💐 Bereavement Leave:

  • Supportive leave in times of personal loss.

4. Professional Development & Recognition
We invest in your continuous growth and acknowledge your contributions to Auctane's success.

📚 Education Benefits:

  • Support for continuous learning and professional development.

🤝 Referral Program:

  • Incentives for recommending great talent to join the team.

 

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