Salesforce Administrator

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

The Salesforce Administrator helps to implement better processes and procedures, and helps to achieve our agreed SLAs and KPIs to provide improved services to our end clients.

 

Your EDGE assignment/You will:
• Work on support tickets
• Build reports and dashboards
• Able to handle incoming tickets and provide the resolution in agreed SLA
• Provides refresher training
• Responsible for data quality and security
• Ability to design and implement out of the box Salesforce approach
• Proficient in User management and Data Import tool, such as Data loader or Workbench
• Communicate progress and any blockers throughout the business

Are you the one?

• 2+ years of hands-on experience supporting Salesforce platform users.

   

• Strong understanding of Salesforce standard functionalities and ability to implement out-of-the-box solutions.

• Proficient in user management, role/profile configuration, and permission sets.

• Skilled in data import tools such as Data Loader, Workbench, or similar.

• Ability to manage and resolve support tickets within agreed SLAs.

• Experience in creating and maintaining reports and dashboards in Salesforce.

• Responsible for ensuring data quality, accuracy, and security in the platform.

• Ability to communicate clearly with stakeholders about ticket progress and blockers.

• Capable of delivering refresher training to users on Salesforce tools and best practices.

• Excellent communication skills to liaise with business users and technical teams effectively.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year.
• Health Insurance

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Take Home Assessment (1 hour)
• Hiring Manager Interview (1 hour)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.