Sr. Manager, Product

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role
AXS is seeking a Senior Manager of Product Management to join our team in Los Angeles, CA. This role is responsible for leading the strategy, development, and management of various product lines. This role will collaborate with cross-functional teams to ensure the timely and successful delivery of high-quality products and new capabilities for existing products that meet business needs.

What Will You Do?
•    Define, manage and execute on the product roadmap for the AXS website and additional product lines, prioritizing features based on business goals, customer insights, and market trends.
•    Work closely with engineering, UX design, data analytics, marketing, MarTech, and client success teams to deliver products that align with business goals.
•    Drive the discovery process, form hypotheses, define OKRs, and evaluate solutions to maximize impact on fans, clients, and business outcomes.
•    Build and maintain detailed functional specifications, process maps, and user stories to guide product development.
•    Implement a test-and-learn framework to optimize conversion funnels, personalization, and user engagement in order to improve fan experiences and business outcomes. 
•    Define and track product KPIs to measure performance and identify opportunities for improvement.
•    Partner with stakeholders to create scalable, innovative solutions that address current and future market needs.
•    Communicate product vision, strategy, priorities, and roadmap updates to senior leadership and key stakeholders.
•    Stay informed about industry trends and emerging technologies to evolve product offerings continually. 
•    Analyze data to make informed decisions for product improvements.

What Will You Bring?
•    BA/BS Degree (4-year) (Advanced Degree Preferred)
•    5-7 years of previous Product Management experience leading teams working with B2C/B2B2C products in Agile environments.
•    Proven expertise in leveraging industry-leading analytics and data platforms to track user behavior and drive performance improvements.
•    Hands-on experience with consent management platforms for privacy compliance.
•    Demonstrated experience working with cross-functional teams, including engineering, UX design, business stakeholders, and senior leadership, to deliver complex, high-impact products.
•    Ability to execute on a roadmap and deliver measurable results.
•    Proven track record of mentoring and developing product teams, with the ability to inspire and lead through influence and collaboration.
•    Exceptional organizational skills with a strategic mindset, capable of managing multiple priorities and balancing short-term needs with long-term vision.
•    Strong leadership, communication, and collaboration skills; able to simplify complex ideas and build relationships at all levels of the organization.
•    Data-driven decision-maker with a deep understanding of product KPIs and the ability to translate data into actionable insights and strategic initiatives.
•    Ability to foster a test-and-learn culture, embracing iterative product development and fast-paced environments.

Bonus points if You Have
•    Experience working in a complex global technology company.
•    Experience in live entertainment, ticketing, or adjacent industries (sports, hospitality, venue management).

Pay Scale: $141,499.00 - $185,718.00 

What’s in it for You?
•    Extraordinary People – we’re not kidding!
•    Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. 
•    Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  
To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

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