Fulfillment Operations Supervisor, Day Shift

Who We Are

Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected, and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop, and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com

Our Ways of Working

Our Fulfillment Center team works on-site to support our physical operations and plays a vital role in delivering the Babylist experience.

Our partner teams are distributed remotely across the U.S., Canada, and Mexico. To foster strong relationships, we meet in person at least twice a year—once as a company and once within our departments. Whether in person or remote, we show up consistently, stay focused on our purpose, and deliver results—together, from anywhere.

What the Role Is

Babylist is looking for a Fulfillment Operations Supervisor, Day Shift for our brand-new fulfillment center in Commercial Point, Ohio! We're seeking a hands-on leader to guide a team of warehouse associates with energy and precision during our day shift operations. You’ll be responsible for executing day-to-day fulfillment workflows, leading and coaching your team, and maintaining a safe and productive environment.

In this role, you'll assist with hiring and training, ensure operational excellence, and support continuous improvement across inventory movement, order fulfillment, and value-added services like kitting. If you're passionate about leading by example and building a strong team culture on the floor, we’d love to hear from you!

This role is expected to be onsite Monday - Thursday from 7:00am - 5:30pm

Who You Are

• Experienced Leader: You bring 5+ years of management experience and 3+ years in warehouse or fulfillment center operations, ready to take charge and inspire your team
• Operational Expert: You excel at streamlining processes, solving challenges, and driving efficiency in high-energy environments
• Team Builder: Creating and leading training programs, implementing SOPs, and fostering a positive, growth-focused culture is your specialty
• Exceptional Communicator: You motivate teams with clear, impactful communication and thrive in collaborating with diverse stakeholders
• Problem Solver: Data-driven and resourceful, you identify issues, analyze challenges, and deliver smart, effective solutions
• Safety Champion: Protecting your team is a top priority, with a strong track record of enforcing safety protocols and maintaining secure workplaces
• Adaptable Innovator: Change doesn’t scare you—you embrace it, adapt quickly, and lead your team through it with confidence
• Tech-Savvy Professional: From WMS to ERP systems, you know how to leverage the right tools to optimize workflows and boost performance
• Employee Relations Aware: You've had exposure to managing employee relations issues, documenting incidents, and collaborating with HR or leadership to maintain a fair, inclusive workplace
• Kitting Knowledgeable: You have direct experience overseeing or supporting kitting processes—ensuring that product assembly lines run smoothly, accurately, and with minimal downtime

How You Will Make An Impact

• Optimize Operations: Streamline processes, eliminate delays, and maximize resources to boost efficiency and performance
• Develop High-Performing Teams: Leverage your expertise in training and SOP creation to ensure consistency and elevate team growth
• Drive Results: Monitor staffing levels, engage the team, and foster continuous improvement to meet and exceed productivity goals
• Support Employee Relations: Address minor employee relations concerns, document performance or conduct issues, and collaborate with leadership or HR when escalation is needed
• Oversee Kitting Activities: Monitor kitting production, ensure proper staffing and material flow, and maintain product quality and assembly accuracy
• Ensure Quality & Safety: Maintain top-tier standards, reduce risks, and deliver high-quality service that delights our customers
• Cultivate a Positive Culture: Build a collaborative, motivated team by resolving conflicts, encouraging feedback, and welcoming innovation
• Enhance Communication: Establish clear channels within your team and across departments, driving alignment and shared success
• Lead Strategically: Inspire your team to achieve ambitious goals with vision, precision, and leadership excellence

Why You Will Love Working At Babylist

• We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems 
• We believe in exceptional management 
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay. Your actual base salary will depend on factors such as your skills, qualifications and experience.

The estimated pay range for this role is $60,590.00 - $78,000.00

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Applications for this role will close on Sunday, July 13. Be sure to apply by then to be considered.

SMS Consent: As part of our hiring process, Babylist may offer the option to receive text message updates about your application and interview scheduling. You will have the opportunity to opt in or out of SMS communications later in the application process. Choosing not to receive SMS messages will not affect your application status, and communication will continue via email or phone. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. To view our Privacy Policy, please visit https://www.babylist.com/privacy.

Friends or Family at Babylist?: Babylist is committed to fairness and equal opportunity in every step of our hiring process.To follow our conflict of interest policy and ensure equal opportunity, applicants must disclose any family or close personal relationships with current Babylist employees. This helps us make unbiased hiring decisions and maintain a positive work environment.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All of our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@babylist.com), instant messaging platforms or unsolicited calls.