Data Center Technician

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Data Center Technician to join our team!

What You’ll Do:

• Work as Backblaze’s physical presence in West Coast data centers
• Help maintain physical infrastructure including racking equipment, replacing hard drives
• and other system components
• Repair and troubleshoot defective equipment with minimal supervision
• Help manage onsite inventory of hard drives, cables, rails and other spare parts
• RMA defective components
• Setup, test and activate new equipment via the Linux command line
• Help train new Data Center Technicians as needed
• Help with projects to install new systems and services as time allows
• Follow and improve data center best practices and documentation
• Maintain a clean and well-organized work environment
• On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
• Workdays may include Saturday and/or Sunday (e.g. working Tuesday - Saturday)
• Shifts may include evening and/or overnight shift
• Help with shipping and receiving including moving and unpacking equipment

The Right Fit:

• Excellent communication, time management, problem solving and organizational skills
• Be self motivated
• Be autonomous and able to identify what needs to be done
• Ability to learn quickly
• Ability to lift/move 50-75 lbs and work down near the floor on a daily basis
• Position based in the Arizona Region may require travel to other Data Centers to provide coverage and/or to assist with new site set-up

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

Backblaze Perks: 

• Healthcare for family, including dental and vision
• Competitive compensation and 401K  
• RSU grants for full-time employees 
• ESPP program  
• Flexible vacation policy 
• Maternity & paternity leave 
• MacBook Pro to use for work plus a generous stipend to personalize your  workstation 
• Childcare bonus (human children only) 
• Fertility treatment and support 
• Learning & development program 
• Commuter benefits 
• Culture that supports a healthy work-life balance 

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is $54,000 - $58,000.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.