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Director, Sales Operations

Utah | Hybrid

Work Mode: Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Essential Job Duties

With over 1,500 employees, 30,000 customers, and 3 million users, BambooHR has experienced incredible growth – and we’re not slowing down. To sustain this momentum, we need a strong sales operations function that equips our revenue teams to execute with clarity, consistency, and impact.

We’re looking for a Director of Sales Operations to lead a team of sales operations professionals and managers, strengthening the systems, processes and data that power our revenue motions (Sales Development, Account Executives, Partner Sales, and Expansion Sales). Reporting to the VP of Operations, this leader will bring focus, discipline, and data-driven insight to help our sales organization scale and thrive. 

You will:

  • Team Leadership: You’ll lead our sales operations team with a focus on cascading vision, strategy, and key prioritized initiatives. The leaders within your Sales Operations team will be responsible for executing on that strategy and determining solutions to operationalize GTM initiatives and planning.
  • GTM Strategic Thought Partnership: Together with our executive team you’ll be instrumental in defining our GTM strategy as it relates to our company goals, backing into an established operating plan (encompassing people, process, and technology) to maximize sales revenue and goal attainment.
  • Optimize Sales Execution. You will ensure that our sales organizations are equipped with resources, processes, and technology to maximize their efficiency and effectiveness.
  • Business Alignment: You’ll also work to align strategic GTM efforts cross-functionally (collaborating across Marketing, Finance, Sales Enablement, Business Applications/Salesforce, Customer Experience, Product, executive stakeholders, etc.) - building trust, providing direction, and driving accountability across these groups.
  • Revenue Leadership Partnership: You’ll operate as a trusted advisor to Revenue leaders, helping to shape operational structures and processes that maximize revenue performance. You will bring clarity and help balance a bias-to-action with the art of the possible to achieve results.
  • Sales Data & Analytics: You’ll partner with Revenue Analysts to ensure we have an optimal sales reporting environment that captures holistic sales performance data including volume, conversion, pipeline health, MRR attainment, etc. You will help establish quotas/goals and ensure that we are able to see the business clearly to achieve our targets.
  • Tech Stack Resource Management: You’ll own or influence decision-making across the sales systems and roadmap (Salesforce, Outreach, Qualified, etc.) and drive optimization and forward strategy (i.e. AI) across these tools and resources.
  • Process Optimization and Governance: You’ll define Rules of Engagement, resource top initiatives, and architect scalable sales processes across the buyer journey to maximize conversion and rep productivity.

What You Need to Get the Job Done

  • 7+ Years of Experience in a related technical / SaaS business (3+ in senior leader capacities), with specific experience scaling B2B sales operations in this environment.
  • Visionary Leadership: You function as a truly people-first leader. You inspire and motivate your team through clear vision, and you have real passion for mentoring and developing your team members. 
  • Deep Sales Understanding: You bring an understanding of SaaS B2B sales and marketing funnels and key workflows such as capacity and goal planning, pipeline management, forecasting accuracy, sales methodologies, sales compensation, lead distribution, territory mapping, sales stage design, etc.
  • Experience in Sales Methodologies and deployments such as MEDDICC, Customer Centric Selling, Challenger, SPIN, BANT, etc.
  • Strong Sales System Knowledge: You have a robust understanding of sales operations, resource, and acceleration platforms such as SFDC, Outreach, Salesloft, Gong, Attention, LeanData, Zoominfo, Qualified, and Tableau.
  • Innovative Influence: You know how to invent and reinvent Sales GTM motions. You bring out of the box thinking and have a track record of providing innovative thought leadership, deploying new strategies and influencing executive leaders in transforming GTM engine operations.
  • Exceptional Business Acumen: You understand financials, SaaS revenue metrics, forecasting, and overall business strategy and know how to execute against a plan.
  • Data-Driven Approach: You have the ability to use data to drive decisions forward in a culture with opportunities for clearer and more efficient decision making.
  • Strong Executive Communication: You can influence an executive team to drive action. You have extensive experience interfacing with executives on an elevated level, inspiring alignment and investment across key areas of the business.

What Will Make Us REALLY Love You 

  • You have seen Sales Operations at scale and have played a key role in that scaling effort.
  • You have a proven track record of supporting and scaling $300M+ revenue organizations and high-growth companies
  • You have a variety of Sales Operations experience across the enterprise and SMB space and understand the nuances of crafting successful sales processes in a high throughput, monthly-paced environment.
  • You have experience partnering with Marketing, Sales Enablement, Finance, and Product Marketing initiatives.
  • You possess a 4-year degree and have furthered your education with certificates in revenue operations or process improvement. 
  • You have strong experience with change management - honoring the past while bringing teams along with you during times of innovation.
  • You’re a rigorous prioritizer who brings a disciplined approach to your work - balancing the need for thoughtful data-driven decisions with the need for speed of innovation.
  • You quickly build trusting partnerships with teams across the business, particularly with Marketing, Product, and Finance.
  • You are dialed into communities that offer resources to further Sales Operations expertise, such as Winning by Design, RevOps Co-op, Modern Sales Pros, SaaStr, Revenue.io, Sales Hacker, etc.
  • You understand and appreciate the AI opportunity and can leverage your expertise to enable an AI-first sales organization
  • You have advanced experience with Salesforce (particularly Sales Cloud) and an understanding of sales-adjacent systems such as Marketo, LeanData, Gainsight, etc. 

What You'll Love About Us

  • A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
  • Comprehensive health, life, and disability insurance 
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you 

 

About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. 

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. 

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

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