Business Analyst (UI/UX)

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About Mosaic Learning (Banyan’s Portfolio Company)

At Mosaic Learning, we specialize in developing advanced eLearning solutions through interactive experiences. We get you past broken models and take you places you’ve never imagined. Our team of instructional designers bring their expertise together to solve your learning initiatives through needs analysis and strategic design. From science labs to HR teams to commercial marketing, we’ll help you disrupt your operation—and you’ll be glad we did. Why? Because changing learning changes everything.

We believe that learning is a right of the many, not a privilege of the few. Technological innovation continues to demonstrate a universal ability to remove the traditional barriers of space and time to connect people. We believe that technology is transforming learning the same way, greatly enhancing the quality of a learner’s outcome. In this new paradigm of learning, the challenge will not be how long it takes to realize your potential, but how technology serves to enable you to master it.

Job Title: Business Analyst with UI/UX Expertise

Job Summary
We’re seeking a deeply experienced Business Analyst who can serve as the advocate of the end-user, driving solutions that align with strategic needs and exceed expectations. This role requires someone with a broad background—someone who might have started in design, learned to code, and is comfortable guiding entire web and mobile application lifecycles. You’ll partner closely with internal teams, Sales, and Executive Leadership to deliver high-value experiences with a strong sense of urgency, empathy, and strategic vision.

Key Responsibilities

1. Product Strategy & Execution

• Collaborate directly with the Chief Product Officer to understand product goals and translate them into actionable requirements.
• Lead feature planning and execution with cross-functional teams to deliver product value efficiently and strategically.
• Drive continuous refinement of the product roadmap based on user needs, business goals, and technical considerations.
• Own requirements documentation, from functional specs to wireframes and design annotations.

1. User Experience Advocacy

• Serve as the voice of the user—ensuring we build intuitive, effective experiences that align with product vision.
• Own the UI/UX to co-create user flows, wireframes, and prototypes that bring ideas to life.
• Validate features through research, intuition, internal feedback loops, and testing cycles.

1. Cross-Functional Collaboration

• Partner with developers, designers, and QA to scope, refine, and deliver features that meet quality and timeline expectations.
• Keep all teams aligned with clear documentation, smart planning, and proactive problem-solving.
• Participate in agile ceremonies, helping ensure sprints deliver what matters.

1. Internal Alignment & Leadership Support

• Sync regularly with the ELT to provide updates, present findings, and recommend enhancements to the product strategy.
• Advocate for product goals in meetings and keep the work aligned with larger business objectives.
• Identify and mitigate risks, make informed decisions, and help guide the product toward continuous improvement.

Qualifications

• Proven BA Experience
• Significant track record as a Business Analyst, comfortably bridging client/project needs and technical execution.
• Skilled in UI/UX design processes (Figma, XD, Adobe Creative Suite, or similar) and the creation of functional design compositions.
• Technical & Creative Breadth
• Familiarity with end-to-end software application development, from front-end design to architecture decisions.
• Adept at translating abstract ideas into actionable deliverables for web and mobile solutions.
• Client-Centric Mindset
• Demonstrated ability to advocate for clients and/or internal stakeholders, forging strong, empathetic relationships and ensuring alignment with their success.
• Experience managing large-scale, high-profile relationships.
• Strong Communication & Organization
• Excellent interpersonal skills, with the ability to clearly convey requirements to both technical and non-technical audiences.
• Able to juggle multiple projects, maintain a sense of urgency, and keep teams on track.
• Collaboration & Leadership
• Comfortable working cross-functionally with project managers, developers, designers, and executives.
• Willingness to learn on the fly and tackle unknowns—even when it means stepping outside your comfort zone.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.