Senior Business Analyst- Northwoods

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Job Title - Senior Business Analyst
Location: Columbus, Ohio
Travel Requirement: Hybrid role(85% In office policy)
Salary: 100k- 120k USD base salary per annum

About Northwoods (Banyan's Portfolio Company)

Northwoods makes software solutions that improve the quality of the life of case
managers and social workers in the Health and Human Services (HHS) field. 
Recognized as one of Columbus’ top places to work, working at Northwoods means
being part of a team that’s passionate about making an impact on the lives of HHS
professionals and the families they serve.

The Opportunity

As a Senior Business Analyst, you will play a critical role in the successful delivery of customer implementations. You will serve as the primary executor of customer-facing business analysis activities while acting as a trusted liaison between clients, sales, product, engineering, and project teams.

This role blends deep domain expertise in Health and Human Services with strong business analysis, system design, and stakeholder management skills. You will guide agencies from discovery through implementation by translating complex business needs into scalable, practical software solutions.

What You Will Do

• Lead customer-facing business analysis activities throughout the full implementation lifecycle
• Partner with customers, subject matter experts, product owners, and engineering teams to translate business needs into clear, actionable system requirements
• Analyze and document current-state and future-state business processes, workflows, and integration requirements
• Define system design specifications and test conditions to ensure technical and business alignment
• Develop and execute system design validation plans, including test scripts, test scenarios, and supporting documentation
• Facilitate system design workshops, change management sessions, and other customer-facing engagements both onsite and remotely
• Assess the impact of product and configuration changes on business processes and technical workflows
• Identify risks, gaps, and improvement opportunities, and recommend practical, value-driven solutions
• Support project planning by helping enforce timelines, milestones, and delivery commitments
• Serve as a trusted advisor by applying current best practices in business analysis, information systems, and HHS technology
• Promote and contribute to an inclusive, equitable, and collaborative team culture
• Perform additional responsibilities as needed to support project and organizational success

Required Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Business Management, Business Technology, Social or Human Services Technology, or a related field with at least 3 years of relevant experience
  OR 7 or more years of relevant professional experience
• Proficiency with OnBase is a must to have.
• Experience working in Health and Human Services environments
• Valid driver’s license, reliable transportation, and full coverage auto insurance
• Authorization to work in the United States

Preferred Qualifications

• Certified Change Management Professional
• Formal training in Project Management, Business Analysis, Business Planning, Organizational Assessment, or Business Strategy and Analytics
• IIBA certification or progress toward certification

Skills and Abilities

• Strong foundation in business analysis methodologies and HHS domain knowledge
• Proven ability to lead complex, large-scale projects and manage day-to-day execution
• Skilled in technology-enabled solutions, including MS Office and virtual collaboration tools
• Excellent analytical, problem-solving, and presentation capabilities
• Highly organized with strong time management skills and the ability to manage multiple priorities
• Comfortable working independently in a remote environment with the ability to travel as required

Core Competencies

• Business Analysis and Strategy: Improves processes and delivers effective solutions
• Project and Change Management: Drives results in complex, evolving environments
• Innovation and Technology Integration: Applies modern tools to enhance performance
• Decision-Making and Adaptability: Thrives in ambiguity and change
• Compliance and Integrity: Maintains confidentiality and professional standards

What we provide 

• Medical (includes H.S.A. option with employer contribution), dental, and vision insurance 
• Short- and long-term disability
• Company paid basic life insurance
• 401(k) with 4% company match and immediate vesting 
• Free financial education and consultation 
• Wellness program that helps you earn lower premiums
• Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
• 12 weeks fully paid parental leave 
• Up to $5,000 adoption fee reimbursement
• $500 wellness reimbursement after 60 days of employment
• Generous PTO policy and 10 company paid holidays

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Beware of Recruitment Scams

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Protect yourself by following these steps:

• Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
• Remember, employers will never request payment or banking information during the hiring process.
• If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it.

Your safety and security are important to us. Thank you for staying vigilant.