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Concierge / Office Manager
Join our dynamic team in Kansas City as the face of our brand! We are seeking a reliable, self-motivated, and customer-oriented individual to create a welcoming environment for clients, staff, and vendors.
As the Concierge / Office Manager, you will handle office administrative tasks, support our Director of Facilities, and ensure smooth collaboration with our offices in Denver, Chicago, Pittsburgh, Austin, and New York. You will be responsible for maintaining office conditions and driving a consistent and positive office experience.
Responsibilities:
- Coordinate office activities and operations to ensure efficiency and compliance with company policies.
- Manage general phone calls and greet clients/office visitors, enhancing the "Arrival Experience."
- Receive and distribute assets and materials for staff.
- Monitor and replenish office supplies, snacks, and beverages to prevent interruptions in office procedures.
- Assist in managing office expenses and meeting monthly deadlines.
- Provide administrative support to office leadership.
- Collaborate with the Director of Facilities on purchasing supplies, organizing events, and maintaining office amenities.
- Manage office equipment, including coffee machines, beverage dispensers, and printers.
- Maintain inventory levels and initiate purchasing at reorder points.
- Handle incoming and outgoing mail and deliveries.
- Assist colleagues with various tasks as needed.
- Prepare and complete expense and mileage reports promptly.
- Coordinate and communicate with building management for improvements and repairs.
- Organize events, including client meetings, department meetings, and diversity, equity, inclusion, and belonging (DEIB) initiatives.
- Troubleshoot operational issues daily (e.g., coffee machine, printer).
Skills and Qualifications:
- Proven experience as a concierge, office administrator, executive assistant, retail, F&B, customer service, or similar role.
- Outstanding communication and interpersonal skills.
- Excellent organizational and leadership abilities.
- Familiarity with office management procedures.
- Qualifications in secretarial studies are an advantage.
- Working knowledge of mail processes, such as postage machines, Federal Express, and UPS.
- High school diploma required; BSc/BA in office administration or a relevant field or equivalent experience is preferred.
BarkleyOKRP’s Commitment to Diversity & Inclusion
- We believe being radically diverse and inclusive is the key to becoming one of the world’s great creative idea companies. By embracing everything that makes our partners who they are and what makes them unique to the world around them, we create the conditions and capacity to help creative, original thinking thrive.
- BarkleyOKRP is committed to Diversity, Equity, Inclusion and Belonging as part of our corporate strategic goals, supported by a formal DEI+B program, Employee Resource Groups, Director of Diversity leadership and agency commitment to The Brand Lab, Creative Accelerator, Fellowship, MAIP, and BLAC.
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