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IT Support Specialist
IT Support Specialist (Entry-Level)
BathWorks of Michigan — the nation’s fastest-growing Jacuzzi® dealer — is expanding rapidly across the state, and our systems and technology are the backbone that keep us moving forward. As we continue to grow, we’re looking for an entry-level IT Support Specialist to join our HR/Admin team in Byron Center, MI.
In this role, you’ll play a key part in supporting the team that powers our growth — helping employees stay connected, setting up new hires for success, and keeping our tools and platforms running smoothly. If you’re tech-savvy, detail-oriented, and enjoy solving problems, this is the opportunity to grow your IT career while helping a high-growth company thrive.
What You’ll Do
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Provide day-to-day IT support for employees (troubleshooting, system access, logins)
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Set up new hires with accounts, devices, and permissions so they’re ready to succeed from day one
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Maintain accurate records of IT issues and resolutions to support continuous improvement
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Support HR/Admin with secure system management
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Learn and help administer BathWorks’ key business platforms, including Salesforce/i360, Regal, Ingage, and SalesPro (training provided)
What We’re Looking For
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Basic IT knowledge (Windows, iOS, Google Workspace, etc.)
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Strong communication and problem-solving skills
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Willingness to learn and grow with a fast-paced company
What We Offer
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Competitive pay: $18–$32/hr (based on experience)
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Health and Dental Insurance
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401(k)
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Paid time off and holidays
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Growth opportunities in IT, HR, and Operations
Learn more about us @ www.bathworksmi.com/careers and help us “Create Smiles, One Home at a Time.”
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