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Sales Support Specialist

Grand Rapids

Sales Support Specialist
BathWorks of Michigan — the nation’s fastest-growing Jacuzzi® dealer — is looking for a Sales Support Specialist to keep our sales process running smoothly from start to finish. In this role, you’ll be the go-to teammate behind the scenes — making sure contracts are accurate, schedules stay on track, and our sales reps have the support they need to deliver an exceptional customer experience.

What You’ll Do

  • Review and audit contracts to ensure accuracy with pricing and financing.

  • Coordinate schedules between sales reps and customer care.

  • Process and track change orders and financing updates.

  • Keep reporting tools and internal systems accurate and up to date.

  • Provide communication and follow-up support to sales reps.

  • Partner with other departments to quickly solve issues and create a seamless customer journey.

What We’re Looking For

  • Detail-oriented and organized, with a talent for catching small errors.

  • Strong communicator who enjoys being the connection point between teams.

  • Comfortable juggling multiple tasks and deadlines in a fast-paced environment.

  • Experience in administrative, sales support, or operations roles preferred.

What We Offer

  • Salary: $45,000 – $50,000 annually (based on experience)

  • Health & Dental Insurance (BathWorks covers 65% of premiums)

  • Paid Time Off & Holidays

  • Employee Discounts on products

  • Opportunities to grow with a rapidly expanding company

  • A collaborative, supportive team built around our mission: Do Well and Do Good

👉 Learn more about us at www.bathworksmi.com

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