Back to jobs

Technical Account Manager

Italy

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Black Duck, the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.

The Team

The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.

Our Culture

At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.

Growth Opportunities

Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.

What You’ll Do

  • Prioritize, Escalate, and Resolve technical product Issues
  • Provide Industry Specific Compliance / Regulatory Guidance
  • Role-specific training for developers, testers, product teams, and security administrators
  • Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
  • Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
  • Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
  • Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
  • Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
  • Foster community and knowledge-sharing across customer teams and internal stakeholders

You’ll Have

  • Strong knowledge of application security, vulnerabilities, and open-source licensing
  • Hands-on experience with CI/CD and DevOps tools
  • Software development experience in languages like C/C++, Java, or C#
  • Proven ability to influence and guide customers through technical transformation
  • Excellent communication, relationship-building, and project management skills
  • At least 7 years in a customer-facing technical role
  • Ability to travel up to 25% as needed
  • Bachelor’s degree in Computer Science, Engineering, or a related STEM field

Preferred Qualifications

  • Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
  • Security certifications (e.g., CEH, CISSP, CSSLP)
  • Experience with enterprise-scale web development and microservices
  • MBA or Master’s degree in a technical or management field

 

 

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.

Create a Job Alert

Interested in building your career at Black Duck Software, Inc.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

State in weeks 

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Black Duck Software, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...