Account Risk Operations Analyst II
About Bluevine
Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit—all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we’re empowering entrepreneurs to grow with confidence.
Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, we’ve been supporting SMBs since 2013, serving over 500,000 customers nationwide and growing a dynamic global team of 500 people. Our mission? To fuel small businesses with the financial tools they need to succeed.
At Bluevine, you’ll be part of a collaborative, fast-paced team that’s reshaping the future of banking. Ready to make an impact?
ABOUT THE ROLE:
Bluevine is looking for an Account Risk Operations Analyst who will be responsible for the critical review of client files throughout the application process and account life-cycle. This person will be responsible for gathering and analyzing data to verify the identity of the business and related principles. Fraud analysts work alongside an experienced risk organization and are exposed to all aspects of FinTech operations in a high-growth startup environment.
WHAT YOU’LL DO:
- Write reports and document evidence, findings, and recommendations.
- Review appropriate queues to reduce instances of fraud, identify areas of high fraud activity, and work in conjunction with the risk team to make our fraud practices more robust.
- Investigate anomalies that could potentially include fraud.
- Work through high volumes of potential alerts to identify and confirm fraud events.
- Conduct investigations of customer accounts and activity to identify and prevent fraud.
- Identify, prevent, and mitigate digital banking, mobile, electronic, check and/or ACH banking fraud losses.
- Work in conjunction with cross-functional risk teams to reduce instances of fraud.
- Work in conjunction with customer support teams to help with identified instances such as ATO, social engineering and other red flag referrals.
- Put together complex fraud cases and be able to review them with management.
WHAT WE LOOK FOR:
- 2+ years of fraud experience.
- Strong analytical and problem-solving skills.
- Passion for delivering a great customer experience.
- Impeccable judgment and acute attention to detail.
- Proven track record of high-performance.
- Bachelor’s degree in Business Administration, Finance, or related field preferred.
Benefits & Perks (US Based ONLY)
- Excellent health coverage and life insurance benefits
- 401K with an immediate 3% company match
- PTO, Company Holidays, and Flexible Holidays
- Company-sponsored Mental Health Benefits, including 1:1 therapy
- Over $1,000 annually for a wellness benefit of your choice
- Monthly WFH stipend
- Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
- Access to financial coaches and education sessions
- Weekly catered lunches and fully stocked kitchen pantries
- Community-based volunteering opportunities
#LI-Hybrid
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