Job Application for Corporate Concierge at Bridgewater Associates

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About Bridgewater

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles.

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

Explore more information about Bridgewater on our website here.

Our Culture

Our culture is tied to our mission, which is to understand how the world’s markets and economies work, and to translate that into world-class investment performance. This requires an extraordinary team, defined by the best individuals and the best portfolio of people, operating in an idea meritocracy. In this, we are uncompromising on our shared values of excellence, truth, integrity, humility, and courage. Our aspiration of a vibrant idea meritocracy requires diversity of thought – this comes from diversity of background, identity, experience, and so much more. We pursue inclusion because it’s how we unlock the power of that diversity and make sure the best ideas get heard. To sustain this way of being through lots of years and lots of circumstances, we invest in meaningful work and meaningful relationships – the purpose and joy that comes from tackling something challenging and worthy, alongside people who make us better versions of ourselves.

About the Real Estate & Facilities Department

The Real Estate and Facilities Department (“REF”) is responsible for building operations, hospitality, corporate office & concierge services, campus redesign and management of Bridgewater’s real estate portfolio. REF is held to an above-industry-standard of service within Bridgewater and its members interact with the leaders of departments across the company. REF is committed to providing excellent support of employee wellbeing and productivity, as well as superior onsite experience for clients and visitors. The department includes a diverse range of subject matter experts that deliver quality planning and outcomes in response to the evolving needs of the business with an emphasis on environmental sustainability.

Position Summary

We are seeking a highly professional and outgoing teammate with common sense who has an affinity to provide customer service at the highest standards while continually searching for ways to improve. The Corporate Concierge Team has the distinct responsibility of acting as the face of the company by screening all incoming calls to the main line, greeting everyone who walks into our lobbies, and serving as a central resource of information and assistance to employees across the firm. An ideal candidate is open to working a structured schedule and thrives in a fast paced and high-energy work environment.

You will drive the following responsibilities:

Answer and direct all internal and external calls that flow through reception
Monitor all guest arrival and departures while ensuring an excellent guest experience
Be a central information resource to the firm and provide concierge services
Partner with security team to ensure all guests and employees align with security policies
Work on projects that advance the goals of the team and department

Minimum Qualifications:

Strong customer service focus and passion
Common sense thinker who can apply sound judgment in new or ambiguous situations
Highly organized and effective multi-tasker in a fast-paced environment
High degree of composure and social skills
Professional and empathetic
Ability to assess and recommend process improvements
Excellent written and verbal communication skills
Proficiency in Microsoft Office programs (Outlook; Excel; Word) and a general affinity to learn new software tools
Relevant work experience and/or bachelor’s degree preferred, but not required

Physical Requirements

This role requires flexibility to be onsite as needed Monday through Friday each week at our Westport, CT campus.

Compensation

The wage range for this role is $80,000 - $90,000 inclusive of base salary and discretionary target bonus. The expected base salary for this role is between 80% - 90% of this wage range.

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential.

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits.

Explore more information about Bridgewater’s benefits on our website here.

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Bridgewater Associates, LP is an Equal Opportunity Employer

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Please review the "Bridgewater Recruiting Terms and Agreement", and then select “I Agree” to continue:

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Bridgewater Recruiting Terms and Agreement

Have you ever been engaged in the recruiting process, spoken to anyone about a role at Bridgewater Associates or interviewed for a position?

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Are you, a relative*, partner, or member of your household: (a) currently employed by, having prior employment history with, and/or having any past or present affiliation** with an: asset management firm (including an insurance or reinsurance company managing significant assets), asset management consulting firm, institutional investor (e.g., corporate or public pension fund, sovereign wealth fund/central bank, hedge fund of funds or External-Chief Investment Officer, or money management office of an endowment/foundation/family office), a broker or dealer in a trading or sales capacity, or a service provider or outside partner to Bridgewater (only if you are already aware), or (b) a senior political leader, elected official, policymaker, or regulator?

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Bridgewater operates in an incredibly competitive industry and in a highly regulated environment. As part of the recruitment process, Bridgewater must explore that there are no actual or potential conflicts of interest. Answers to the following questions will help us identify any actual or potential conflicts of interest.

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Do you hold any positions or have any professional, business, or employment affiliations that fit into one of the categories referenced below?

Board position at a public company
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If "Yes", please elaborate and provide sufficient detail such that Bridgewater may assess any actual or potential conflict of interest.

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Bridgewater is an Equal Opportunity Employer. All employment decisions will be made without regard to race, color, creed, religion, ancestry, national origin, age, sex, marital status, civil union status, pregnancy, sexual orientation, transgender status, gender identity or expression, present or past mental disability, learning disability, physical disability, genetic information, military status, veteran status, or any other characteristic protected by law.

You are invited to VOLUNTARILY self-identify your gender and race/ethnicity. This information will be kept as confidential as possible and will be reported in the aggregate to the federal government, as required by law. This information will also assist Bridgewater in its diversity and inclusion efforts. If you choose not to self-identify your gender and/or race/ethnicity, please select “Prefer not to say”. There will not be any negative consequences for that selection.

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I acknowledge that it is Bridgewater's practice to record all phone calls and in-person meetings for training and efficiency purposes. I understand that under Connecticut law, Bridgewater must obtain written consent from a party before recording any calls with the party. This letter constitutes my consent to the recording of any and all telephone calls or meetings between me and Bridgewater personnel made on or after the date hereof relating to my interest in Bridgewater.

For purposes hereof, "Bridgewater personnel" means any Bridgewater employee, consultant or other individual contacting me on Bridgewater's behalf in connection with my interest in Bridgewater.

By selecting "I Agree" and continuing, I acknowledge that I am signing this acknowledgement and consent electronically and agree that such electronic signature will be deemed the equivalent of an original for all purposes. My electronic signature represents that I have read, understand and agree to the terms hereof.

Corporate Concierge

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