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Client Engagement Coordinator

Hybrid | Chicago, IL

What We Do 

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. 

Who We Are 

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. 

Overview of the Role 

  • This isn’t just any job – it’s your ticket to gaining hands-on experience across multiple departments, supporting internal leaders who own relationships with high-level clients, and exploring career growth opportunities in the CPG industry. If you're ready to contribute, learn, and grow in a supportive and fast-paced environment, apply today and let’s take your career to the next level! 
  • Hybrid: 2-3 days per week in our Chicago, IL office 
  • Salary range $45,000 - $50,000 depending on experience, qualifications and skills
  • At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!  

What You’ll Do at C.A. Fortune 

  • Presentation & Marketing Materials: 
    • Assist with presentation updates for business reviews, top-to-tops, and expansion meetings. 
    • Design and manage retail sell sheets for paid campaigns, ensuring they align with client strategies. 
    • Support the creation of Sell Sheets for various client needs. 
  • Client Data Management & Reporting: 
    • Pull the monthly reports for 30-40 clients and summarize findings 
    • Proactively update and manage category review calendars for select clients  
    • Track and update client-specific trackers and ensure the data aligns with Salesforce updates. 
  • Client-Specific Support: 
    • Partner with the Engagement team on top client selling priorities and translate priorities monthly  
    • Regularly update Account Responsibility lists for VIP clients, especially as client structures and teams evolve. 
    • Pull reoccurring reports and make sure all information is up to date and actionable. 
    • Assist with internal insights representation dashboard updates. 
  • Competitor Analysis: 
    • Compile and share client competitor information with the Engagement Leader on a regular cadence. 
    • Help with retail photo project quarterly, compiling photo results for Engagement leaders. 
  • Special Projects & Ad-Hoc Tasks: 
    • Own client-specific asks SharePoint organization, and more. 
    • Assist C.A. Fortune’s senior leadership with various team needs and special projects as they arise. 

What You Should Bring to the Table 

  • High energy and the ability to thrive in a fast-paced, dynamic environment. 
  • Strong organizational skills – You’ll be the go-to person for keeping everything in order! 
  • Proficiency with PowerPoint and Excel to help create compelling presentations and manage data. 
  • Proactive mindset – This role requires someone who can anticipate needs and stay ahead of the game. 
  • Attention to detail to ensure all client-specific trackers, reports, and updates are accurate and up to date. 
  • A genuine interest in the CPG industry and passion for learning more about client engagement, retail strategies, and business development. 

You Will Stand Out If You Have 

  • 0-2 years of experience within the grocery industry (internships acceptable) or 3-5 years in an administrative role 
  • Knowledge of Salesforce functionality  
  • Marketing or communications education 

Perks 

  • 16 days of PTO 
  • 11 paid company holidays per year 
  • 2 paid volunteer days per year 
  • Bonus eligible 
  • 3 months fully paid parental leave (regardless of gender) 
  • Medical, dental, and vision 
  • Paid company life insurance 
  • 401k with company match 
  • Summer hours (half day Fridays from Memorial Day thru Labor Day) 
  • Work from home flexibility 

Come As You Are 

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory. 

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