Sr. Salesforce Administrator - Remote, USA

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.

Summary

As a fast-growing company, we value innovation, collaboration, and data-driven decision-making. We're expanding our Salesforce capabilities to better support our commercial, service, and operational teams, and we're looking for an experienced Salesforce Administrator to join our Business Intelligence team.

The Sr. Salesforce Administrator will serve as the subject matter expert for all things Salesforce within the organization. This role is critical to optimizing and scaling our Salesforce platform to support Sales, Marketing, Customer Service, and other cross-functional teams. The ideal candidate is both strategic and hands-on, with deep experience in administration, configuration, automation, and user support.

In This Role, You Will:

• Serve as the primary system administrator for the company’s Salesforce org (Sales Cloud, potentially Experience Cloud)
• Partner with various stakeholders (e.g. Commercial, Marketing, Customer Service, Legal) to gather business requirements and translate them into scalable Salesforce solutions
• Design, build, and maintain flows, validation rules, custom objects, and other declarative features
• Manage user setup, roles, profiles, permissions, and security settings
• Monitor system performance, usage, and data quality; implement improvements where needed
• Assist with system integrations and enhancements (e.g. Celigo), including third-party connected apps and internal tools (e.g., Netsuite, marketing automation, Conga)
• Provide training and support to end-users on Salesforce functionality and best practices
• Create reports and dashboards with actionable insights to functional business owners
• Collaborate with external consultants on more complex development solutions requiring Apex, Visualforce, or Lightning Web Components
• Perform other administrative tasks and assist with projects as assigned.

Who You Will Report To:

• Director, Business Intelligence

Qualifications:

• Minimum 5+ years of experience as a Salesforce Administrator
• Salesforce Administrator Certification required; Advanced Administrator certification preferred.
• Education: Bachelor’s degree in a related field.
• Experience with Salesforce Sales Cloud; Experience Cloud and/or Field Service Lightning is a plus
• Strong understanding of Salesforce best practices, standard functionality, and limitations
• Demonstrated experience with declarative automation tools (Flows, Process Builder, Workflow Rules)
• Familiarity with integration platforms (e.g., Celigo, Zapier) and ETL tools
• Experience working in a regulated or healthcare/life sciences environment is a strong plus
• Strong problem-solving, organization, and project management skills
• Excellent communication skills with the ability to interface with both technical and non-technical stakeholders
• Strong attention to detail
• Work location: Remote (US-based)
• Travel: 5% travel required
• Full-time employment position

Additional Qualifications:

• Experience with reporting tools (e.g., Tableau) and data architecture concepts.
• Background or familiarity with commercial operations in the medical device industry.
• Experience with agile methodologies and project management tools (e.g., Jira).

What We Offer:

At Calyxo, you will be part of a knowledgeable, high-achieving, experienced and fun team.  You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture.  You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. 

We also offer a compensation plan as follows:

• Competitive base salary of $110,000 - $140,000
• Stock options – ownership and a stake in growing a mission-driven company
• Employee benefits package that includes 401(k), healthcare insurance and paid time off

Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. 
 
Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics

Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.