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Business Analyst

DANVERS, MA

Who we are...

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.

The role...

The Business Analyst provides business analysis, project management, software configuration and hands-on systems support for multiple technologies within the Lab Informatics portfolio. This position partners with multiple business teams, IT project teams and IT Operations teams to understand needs, define requirements, identify, implement and support technology solutions. This role requires the ability to form partnerships with the business users and business leaders. The role also requires the ability to understand core business processes.

You'll have the opportunity to…

  • Work closely with Lab Informatics business users to suggest and provide solutions to business problems, opportunities or requirements. 
  • Lead and participate in business planning, needs analysis and business risk assessment, process redesign; and consult with the internal customer on how to best support their area through the effective use of technology.
  • Independently manage business process analysis, process improvement and business requirements gathering from the internal customers and translate them to specific software requirements.
  • Update issue tracking systems to provide transparency to User Stories; assist team with making appropriate commitments through story selection and task definition.
  • Prepare testable requirements (user stories) and use cases.
  • Build project plans, engage resources, and drive implementation projects to successful completion, meeting well defined requirements, managing scope and keeping within project schedules and budgets. 
  • Provide ongoing change control, maintenance and end-user support for lab Informatics applications. 
  • Prepare software development life cycle deliverables, such as functional specifications, design documents and test cases. 
  • Plan and execute system, integration and acceptance testing. 
  • Identify risks, potential impacts and mitigation strategies.

Who you are and what you bring to the team...

  • 4-8 years prior experience as a Business Systems Analyst. 
  • Degree in Biologics, Biotech, Biochemistry, business or related field preferred. 
  • Experience with Business Process Mapping, business requirements elicitation and definition, requirements planning and management, requirements and gap analysis and documentation, conducting feasibility studies, preparing business cases, solution assessment and validations.
  • Experience with any or all of the following:
    • LIMS
    • Financial Planning and Analysis solutions
    • Reporting tools such as Tableau 
  • Excellent problem-solving and analytical skills. 
  • Ability to work independently and as part of a team. 
  • Strong communication and interpersonal skills.
  • Knowledge of SQL: ability to create SQL queries is a bonus.
  • Knowledge of Software as a Service (SAAS) applications.

Ideally, you have...

  • Experience with:
    • Sapio
    • L7
    • Benchling

What we offer....

At Cell Signaling Technology (CST) we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.

Benefits

  • Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
  • Vision Insurance
  • Life Insurance, Short and Long Term Disability
  • Flexible Spending accounts
  • 401(k) Plan with 6% match
  • Tuition Reimbursement
  • Generous PTO package
  • Parental Leave
  • Pet Insurance
  • Employee Assistance Program
  • Onsite Subsidized Cafeteria
  • Free Parking

Cell Signaling Technology (CST) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.

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