Sr. Operations Program Manager
About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the Role
Truework, recently acquired by Checkr, provides access to crucial employment, income information, and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!
The Operations Program Manager will spearhead strategic initiatives and special projects within the operations team, ensuring alignment with Truework’s broader business objectives. This role requires a professional with experience managing high-impact projects across diverse operational functions. The Operations Program Manager will collaborate with cross-functional teams to drive operational excellence and optimize processes, contributing significantly to the organization’s efficiency and growth.
Responsibilities:
- Lead and execute complex, high-visibility projects within the operations team, ensuring timely delivery and high-quality outcomes.
- Collaborate with product, engineering, and other stakeholders to develop and implement strategic initiatives that enhance operational performance.
- Analyze current operational processes, identifying opportunities for improvement and implementing solutions that drive efficiency and scalability.
- Assist with continuous training initiatives across newly launched projects.
- Develop strong relationships across teams, facilitating effective communication and collaboration to support project success.
- Design and implement scalable and repeatable operational processes, aligning them with company goals and growth strategies.
- Serve as a liaison between operations teams, ensuring alignment and synergy in reaching organizational objectives.
What you bring:
- 3+ years of experience in program management, operations, business strategy, or related fields.
- Proven track record of managing and delivering complex, cross-functional projects in a fast-paced environment.
- Exceptional communication and relationship-building skills, with experience influencing senior leadership.
- Strong analytical and problem-solving skills, with the ability to identify and implement effective solutions.
- Experience in designing and optimizing business processes, with a keen attention to detail and organizational skills.
- Ability to juggle multiple priorities and manage time effectively to meet deadlines.
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
Pay Transparency Disclosure
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
On-target Earnings OR Base Salary range (Nashville, TN)
$73,000 - $91,000 USD
At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026, hub-based employees will be expected to work from the office 3 days per week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
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