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Benefits Specialist, City Storage Systems - Los Angeles

Los Angeles

Who We Are

At City Storage Systems, we're building Infrastructure for Better Food. We help restaurateurs around the world succeed in online food delivery. Our goal is to make food more affordable, higher quality and convenient for everyone. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

Our technology is dedicated to creating transformative digital experiences. Our work spans infrastructure, platform, and product development, combining cutting-edge technologies with thoughtful design to build scalable, user-focused solutions. Whether you're optimizing system efficiency, creating developer tools, or crafting seamless user interfaces, your contributions will drive impactful outcomes.

 

What you’ll do:

  • Be the primary point of contact for all benefit-related questions and issues from vendors.
  • Responsible for Annual Open Enrollment in partnership with the Global Benefits Manager.
  • Own audit of vendor file feeds, error checking, and correction of all plans.  
  • Own compliance requirements, ensuring all deadlines are met.
  • Interface/consult with other team members to recommend solutions/provide technical reports on various issues
  • Complete analysis, data collection, market practice comparisons, and drafting of presentations.

 

What we’re looking for: 

  • 2-5+ years of hands-on experience administering employee benefits programs, including health, retirement, wellness, and leave policies.
  • Strong understanding of benefits-related laws and regulations (e.g., ERISA, ACA, COBRA, HIPAA) with the ability to ensure ongoing compliance.
  • Comfortable working with HRIS and benefit administration systems, spreadsheets, and databases; strong attention to detail and ability to accurately maintain employee records. Problem-solving capabilities.
  • Excellent written and verbal communication skills, with the ability to explain complex benefits information clearly to employees and collaborate with vendors and internal teams.
  • Highly organized, detail-oriented, and confidential, with a proactive mindset, strong customer-service orientation, and the ability to manage multiple priorities effectively.

 

Why join us:

  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.

 

What else you should know:

This role is based in our Los Angeles office. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. 

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