Director of Field Operations & Logistics

About Clutch:

At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. 

Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. 

We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home.

Founded in 2016, Clutch is headquartered in Toronto and services Ontario and The Maritimes. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners.

About the role:

We are seeking a highly experienced and strategic Director of Automotive Logistics to oversee and enhance our logistics operations, ensuring efficiency, cost-effectiveness, and top-notch service delivery.

The Director of Automotive Logistics will be the key stakeholder for all local and cross-province logistics activities for Clutch, including transportation, warehousing, and distribution of company-owned vehicles. This role requires a seasoned professional with a deep understanding of logistics and supply chain management in the automotive sector. The ideal candidate will possess exceptional leadership skills and a track record of driving operational improvements and achieving logistical excellence.

What you’ll do: 

  • Develop and execute logistics strategies that align with the company's goals and objectives.
  • Oversee the entire logistics and supply chain process including inbound and outbound customer vehicles as well as wholesale and dealer partners.  
  • Lead and manage logistics teams, including recruitment, training, and performance management.
  • Optimize logistics operations to improve efficiency, reduce costs, and enhance service quality.
  • Develop, implement, and maintain a lean workforce management strategy.
  • Manage company-owned fleet to ensure compliance with industry regulations, safety standards, and company policies.
  • Collaborate with other departments to ensure seamless integration of logistics activities.
  • Monitor and analyze logistics performance metrics, identifying areas for improvement.
  • Establish and maintain strong relationships with suppliers, vendors, and transportation providers.
  • Implement and manage advanced logistics technologies and systems.
  • Prepare and manage the logistics department budget, ensuring cost control and financial efficiency. 

We’re looking for: 

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Flexible schedule with the ability to be on call to support a team that works 7 days a week.
  • Minimum of 7+ years of experience in logistics, with at least 5 years in a leadership role within the automotive industry and last mile customer facing logistics experience.
  • In-depth knowledge of logistics and supply chain management principles and practices.
  • Proven experience in managing large-scale logistics operations and leading logistics teams.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills.
  • Proficiency in logistics software and technology.
  • Ability to work under pressure and meet tight deadlines.
  • Strong project management skills and attention to detail. 

Why you’ll love it at Clutch: 

  • Autonomy & Ownership -- create your own path, and own your work
  • Competitive Wages
  • Health & Dental Benefits
  • Generous Time Off Program
  • Opportunity to work for an ambitious and fast-moving startup

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

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