Job Application for Part Time Residential Security Agent at Concentric

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Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:

Integrity – Collaboration - Relationships – Excellence – Creativity - Results

Join Us,

Concentric - "Your World Secured"

We are currently looking to hire a Part Time Residential Security Agent to join our team embedded with our client in Manhattan, New York.

***This position requires working onsite.

JOB DESCRIPTION

The Residential Security Agent (RSA) will serve a critical security function while maintaining a
customer service-focused approach. The RSA will act as a member of the client’s residential physical
security team providing onsite security services. The individual will monitor access control systems,
support incident management, and coordinate emergency response. We are currently looking to fill
a position that will be working on a team providing dayshift coverage on Saturday & Sunday. This is
a part-time position working 12-hour shifts from 6am-6pm including coverage on holidays. Schedules will be
established in advance and may include alternating weekends for approximately 48 hours of work
per month. Additional shifts may be available and or the ability to fill in for other RSA personnel
working the night shift.

RESPONSIBILITIES

Act to support threat management and emergency response and be the first point of
contact for client security needs.
Monitor and manage camera system, access control technology and other security tools
Advise and take action addressing unknown visitors, phone calls, and other contacts
Maintain excellent rapport and open lines of communications regarding client needs,
requests for support, service issues, and deliverables.
Provide a high standard of customer service delivery for clients, guests, and staff
Ensure client deliverables are met across the full suite of security services
Proactively communicate with clients regarding risks to personnel, property, or privacy
Ensure completion of any client required plans, surveys, or reports.
Assist with customer service issues to ensure a consistently high level of service
Communicate with co-workers, management, clients, and others in a courteous and
professional manner.
Conform with and abide by all regulations, policies, work procedures and instructions.

REQUIRED QUALIFICATIONS

All required licenses and certification requirements, including:
- Currently this is an unarmed position. Current NY state guard card
- Must have current CPR/AED/First Aid certificate and TCCC
A successful track record operating within a high-touch, customer service environment
Appropriate professional bearing and customer service skills
Ability to adapt well to fast paced environments with changing circumstances, direction, and
strategy
High ethical standards with proven ability to handle highly confidential and sensitive
information, excellent judgment, discretion, and diplomacy
Excellent written and verbal communication skills
Skilled in synthesizing facts, concepts, and principles
Emotional intelligence and a customer focused approach.
Valid Driver’s License
Agent must be of a physical standard to be able to:
- Patrol Premise on a regular basis
- Assist client if injured or need evacuating

PREFERRED QUALIFICATIONS

Operational experience with residential security teams, executive protection details and/or
high-profile corporate security teams.
Executive Protection and/or Tactical training (Military/Law Enforcement)

COMPENSATION & BENEFITS

401 (k) including employer match

New York City, New York Pay Range

$50 - $50 USD

Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

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Part Time Residential Security Agent

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