Senior Manager, Sales Excellence & Programs

United States

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

The Senior Sales Excellence & Programs Manager is responsible for building or sourcing and customizing, facilitating, implementing, and sustaining the Coursera sales methodology and associated skills training. In addition, you will partner with the Product Marketing organization to support product training launches, battle cards, etc, ensuring that product and process training is aligned to the sales methodology. As a sales excellence manager, you will act as a liaison and field coach in your region, engaging with local sales management and serving as the eyes/ears of enablement in the region.

This role reports to the Revenue Operations team within Coursera’s Enterprise Solutions. The Enterprise Solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to up-skill or retrain their workforce with the world’s best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations.

Responsibilities:

  • Source/build and facilitate sales skills and methodology training to global revenue team members
  • Partner with Product Marketing to facilitate product training and materials that align with the methodology
  • Function as the certified expert on Coursera’s methodology and application; evaluate and coach managers and revenue team members on usage
  • Embed the methodology into the sales culture and align other organizational behavioral drivers to support usage
  • Gauge methodology usage and impact

Basic Qualifications:

  • 7+ years of proven experience in Sales Enablement, Sales, RevOps, or a related role within a B2B SaaS environment
  • Experience implementing and sustaining sales methodology and skills programs on a global scale
  • Experience adapting training delivery, both formally and on-the-fly, for different cultures, geographies, and role types

Preferred Qualifications:

  • Previous certifications in commercial sales methodologies
  • Previous experience as a quota-carrying sales professional
  • Experience using LMS technology to administer curricula, assign courseware

If this opportunity interests you, you might like these courses on Coursera:

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$126,400 - $158,000 USD

US Zone 3

$119,200 - $149,000 USD

The range(s) listed above are the expected annual base salaries for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSUs.

A number of factors are taken into account when determining pay, which include: job level, location, training/education, business need, skill set, and internal equity. 

Current Zone Locations:

  • Zone 1- San Francisco Metro, New York City Metro, or Seattle Metro
  • Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
  • Zone 3 - all other US locations
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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
 
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
 
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