Visual Designer

The Designer is responsible for supporting the execution of high-quality digital and web design deliverables, contributing to the maintenance, enhancement, and optimization of existing websites and digital experiences. This role focuses on creating visually engaging assets, supporting website updates, and ensuring design consistency across digital touchpoints.

The ideal candidate combines strong visual design skills with a solid understanding of digital design best practices. They will work closely with cross-functional teams to deliver effective design solutions, maintain brand standards, and support initiatives that improve the overall user experience and visual appeal of digital products.

We expect our team to work from an office a minimum of 3 days a week.

You Will:

• Create and update digital assets for websites, product pages, and other online channels.
• Support ongoing website maintenance and content updates.
• Design layouts, banners, graphics, and visual elements that align with brand guidelines.
• Edit and optimize images and other visual assets using Photoshop and related design tools.
• Ensure visual consistency and quality across digital experiences.
• Collaborate with designers, developers, marketers, and other stakeholders on design requests and project deliverables.
• Support user experience improvements through thoughtful visual design and web best practices.
• Contribute to the creation and organization of design files, components, and reusable assets in Figma.
• Participate in design reviews and incorporate feedback effectively.
• Manage multiple projects and priorities while meeting deadlines in a fast-paced environment.
• Stay informed about current design trends, tools, and industry best practices.

You Have: 

• 3–5 years of experience in digital design, web design, graphic design, or a related field.
• Strong proficiency in Figma or similar design tools.
• Strong working knowledge of Adobe Photoshop.
• Experience creating and adapting assets for websites and digital platforms.
• Solid understanding of design fundamentals, including layout, typography, composition, color, and visual hierarchy.
• Experience working with web-based content and digital marketing assets.
• Basic understanding of UX/UI principles and user-centered design practices.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to work independently while collaborating effectively within a team environment.
• English proficiency at a B2 level or higher (written and verbal communication).
• Strong portfolio showcasing digital and web design projects.
• Knowledge of Adobe Illustrator, After Effects, Premiere, or other creative tools.
• Experience working with international clients or global teams.
• Experience using collaboration and project management tools such as Slack, Zoom, Jira, Trello, Asana, Basecamp, Google Drive, or similar platforms.

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Ask Stems From Our Want To Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx