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Sales Systems Specialist

San Francisco

Introduction to Demandbase: 

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role: 

We are seeking a highly skilled and motivated Sales Tools Specialist to oversee the technical aspects of our seller focused tools, including Outreach, Gong, and potentially other seller-focused platforms. This role is crucial in ensuring the seamless integration and optimal usage of these tools, facilitating accurate data flow to and from Salesforce, and extracting meaningful insights to measure the impact on seller performance and tool effectiveness.

The base compensation range, not including company bonus, is: $110,000 - $155,000

 

What you'll be doing:

Tool Management & Integration:

  • Oversee the technical implementation, integration, and maintenance of Outreach, Gong, and other sales enablement tools.
  • Ensure seamless data flow between these tools and Salesforce, including proper syncing and data integrity.
  • Collaborate with IT and Sales Operations teams to troubleshoot and resolve technical issues related to tool integrations.

Data Management & Analysis:

  • Ensure accurate and timely data capture from sales enablement tools.
  • Work closely with analysts to extract and analyze data, generating insights on tool usage and seller performance.
  • Develop and maintain dashboards and reports to track key metrics and KPIs related to tool adoption and effectiveness.

Optimization & Training:

  • Identify opportunities to optimize the use of sales enablement tools to enhance seller productivity and effectiveness.
  • Provide training and support to sales teams on best practices for using Outreach, Gong, and other tools.
  • Stay updated with the latest features and updates of the tools, implementing enhancements as necessary.

Collaboration & Communication:

  • Partner with cross-functional teams including Sales, Marketing, Customer Success, and IT to align tool usage with business objectives.
  • Communicate regularly with stakeholders to provide updates on tool performance, integration status, and data insights.

What we're looking for:

  • 3+ years of experience in managing sales enablement tools such as Outreach and Gong.
  • Deep technical skills, including experience with Salesforce integration and data management.
  • Proficiency in data analysis and reporting tools (e.g. Excel, Tableau, Power BI).
  • Excellent problem-solving skills and attention to detail.
  • Clear communication and collaboration skills (as perceived by others)
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Other qualifications that are strongly preferred:

  • Experience in either marketing technology and/or working in a SaaS environment.
  • Certifications in Outreach, Gong, and Salesforce Administration or related technical applications.
  • Familiarity with additional sales tools and platforms.

 

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, no internal meetings Fridays, as well as access to Modern Health and other mental wellness resources. Additionally, we offer eight paid holidays and two additional week-long breaks when all Demandbase employees in the US take time off simultaneously (the week of July 4th and the week of Thanksgiving). We also provide 401(k), short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Personal information that you submit will be used by Demandbase for recruiting and other business purposes. Our Privacy Policy explains how we collect and use personal information.

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