Finance and Operational Excellence Lead

Finance and Operational Excellence Lead

Copenhagen, hybrid

This role is part of our Holding team based in Copenhagen. Our team is the driving force behind DEPT® composed of individuals who thrive on sales, business development, and fostering new opportunities. As part of our team, you'll be immersed in a diverse environment, collaborating with experts in Sales Operations, Finance, Hospitality, Recruitment, People, and marketing. We're the backbone of DEPT®, ensuring seamless operations and empowering Depsters to reach new heights. If you're hungry for success, eager to fuel business growth, and ready to embark on exciting ventures, join us!

JOB PURPOSE

We are looking for an Finance / Operational Excellence Lead to bring structure, streamline processes, and elevate our operational efficiency. From finance and IT to internal communications, you'll be the go-to person ensuring everything runs smoothly across our Hello Monday team.

KEY RESPONSIBILITIES

Finance management:

• Manage expense approvals, chase and approve invoices (Netsuite, e-boks), and oversee our expense system (Expensify) with reviewing and answering questions.
• Take the lead on forecasting and monthly reporting, helping project managers track their numbers and reviewing with management.
• Help support and negotiate new non-client vendor and subscriptions contract/terms
• Support employees who are on temporary leave with submission and tracking of reimbursements. 
• POC for landlord, insurance and local authority. 

 Operational Excellence:

• Take ownership of operational excellence reporting (utilisation / billability) and liaise with Benelux-Nordics and US capacity planning teams for resource planning.
• Supplement global/regional minimum requirements/policies with appropriate local policies and process improvements
• Collaborate with cross-functional teams to ensure smooth execution of day-to-day operations and that communication flows efficiently across departments.
• In conjunction with Client Finance and Delivery team, manage and track time entries, ensuring accurate and timely time tracking against projects.
• Use dashboards to check on “hygiene” of DEPTApps admin and enforce process.

IT Coordination:

• Oversee licenses, credit cards, and receipts and ensure compliance with internal policies.

Cross-Team Connector:

• Act as a central resource for data requests and internal operations across DEPT®. Help teams in CET time zones find the right contacts and information.

Communication & Engagement:

• Support internal communications by coordinating town halls, IT updates, and operational announcements to keep all teams aligned.
  
  

WHAT WE ARE LOOKING FOR

• You are highly organized and skilled at structuring workflows efficiently.
• You have experience in FP&A, accounting and operational excellence.
• You have excellent communication skills and the ability to work with multiple stakeholders.
• You are willing to take initiative, work independently and take responsibility that helps you in leading projects from start to end.
• You are tech-savvy, especially with Excel and Google Suite.
• You are a proactive problem solver who enjoys connecting teams and streamlining processes.
• You are comfortable working with finance and IT tools (Expensify, Pleo, Okta preferred).
• You are fluent in English—a must for effective communication.
  
  

WE OFFER

• A healthy, varied and delicious lunch.
• Pension & healthcare scheme.
• 25 vacation days per year.
• A lot of fun social events such as Friday bars, company parties, team events, etc.
• A flexible, hybrid working policy and a great workplace in our awesome office in Christianshavn.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training and development.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

 

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.