Creative Director (Social)

Creative Director (Social)

London, Hybrid

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and an exciting place to accelerate your career.  

This position sits in our Creative & Media  service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions. Our clients include eBay, Pepsi Co., Visa and easyJet.

JOB PURPOSE

The Creative Director role here at DEPT® is an integral part of the team providing leadership, guidance, inspiration and support to social creatives, content creators and  community managers at a range of different levels. CDs take a hands-on creative role,  building, delegating and empowering the team to take on work, but as required, the ability to lead from the front and willingness to get ‘their hands dirty’ to help the team when needed, is essential.

The CD is responsible for driving the direction and output of our always on/editorial offering at Dept®. Our team and client list is rapidly expanding, we need to ensure both output and process are kept at a high level as we grow. 

A huge part of quality always on content comes down to cultural relevance and the CD will need to be pop culture obsessed and ‘chronically online’. They will be a key driver in helping the team be as reactive and relevant as possible tapping into trend, culture and the comments section.

A sense of innovation is key, experimenting with new formats, platforms and how we use AI, ‘lofi’ production techniques and external creators to deliver content at the speed of culture.

 The Creative Director will take creative ownership of all clients assigned to them, striving for the best work delivered on budget and nurturing strong client relationships. They will update the ECD on a weekly or bi-weekly basis on statuses on all ongoing and upcoming projects. Alongside the delivery and resourcing team the Creative Director will oversee the growth and resourcing of the team to the best of its ability.

From time to time, you may be asked to work on additional projects or new business opportunities as well as individual objectives that align with the goals and strategies of the business.

KEY RESPONSIBILITIES

• Co-Lead, develop, motivate and inspire the creative team as well as encouraging collaboration
• Be a face and voice of social creative at DEPT®, to raise the profile of the team
• Hold the promotion plans for creatives in their team (subject to approval and sign off by management team)
• Set objectives and performance goals for the team
• Collaborate closely alongside other creative directors (including design director)
• Balance hands on vs oversight of projects effectively
• Work with the ECD to build processes, structures and raise the quality of creative
• Nurture and build a team of happy and fulfilled creatives
• Build a productive and working relationship with other disciplines across the agency to deliver projects and new business pitches
• Deliver and inspire innovative and high quality work across all deliverables from the team
• Be aware of and respond to current advertising and media trends and pop culture
• Use your experience and ideas to contribute to the development of our creative process 
• Present work internally and externally to an excellent standard
• Create award-worthy work for our clients
• Initiate and facilitate creative team collaboration and sharing, and team cohesion through social and team building initiatives
• Support and lead ad hoc PR and Marketing efforts to promote Dept® externally and within Dept

WHAT WE ARE LOOKING FOR

• Solid experience as a Creative lead at a social agency or inhouse social team
• Expert knowledge of social media and digital marketing
• Experience of building a creative team
• A pedigree of pitch (and award) winning work
• Outstanding portfolio of work that works
• Ability to meet deadlines and collaborate well with the team and clients
• High attention to visual and copywriting details
• Ability to remain focused under pressure within a fast-paced environment
• A love for learning new things and exploring new mediums

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash) 
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme 
• EAP scheme
• Ride to work scheme 
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.