Junior Community Manager (FTC)

This is a fixed term contract until 31st December 2025

This role is part of our eBay Inhouse team, where you will be employed by DEPT but embedded within eBay.

JOB PURPOSE

eBay is seeking a passionate and driven Junior Community Manager (Motors) to join their team in Toronto. This role is perfect for someone who lives and breathes social media, loves engaging with communities, and thrives in a fast-paced environment. 

KEY RESPONSIBILITIES

• Support day-to-day community management across eBay's social media channels
• Create engaging, on-brand copy that connects with our diverse communities
• Use Monday.com and Sprinklr to schedule content, manage workflows, track conversations, and monitor engagement.
• Assist in monthly and quarterly social reporting through Sprinklr.
• Assist in filling out briefs for creative and agency partners based on top-performing content, social trends, and business priorities.
• Support community engagement strategies that drive organic growth and loyalty
• Collaborate with internal teams and external partners to ensure consistent messaging
• Stay on top of trends and conversations relevant to eBay’s audiences
• Meet tight deadlines without compromising quality or detail
• Act as a voice of the community internally, sharing feedback and insights
• Event attendance in the US

WHAT WE ARE LOOKING FOR

• 2+ years of relevant experience in community or social media management
• Familiarity with Monday.com and Sprinklr
• A deep understanding of and passion for social media platforms and trends
• Strong writing and copy editing skills, especially for social
• Demonstrated success in building communities through organic content
• A natural ability to inspire and engage audiences
• Cool under pressure with a strong sense of urgency and accountability
• Excellent interpersonal, listening, and communication skills
• Meticulous attention to detail
• Ability to travel to events regularly in the US 

Nice to Have

• Experience working with major retail or lifestyle brands
• Passion for Motors
• Confident presentation and storytelling skills

WE OFFER

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.