Teamlead QA (div/f/m)

Teamlead QA (div/f/m)

Berlin, Hamburg, hybrid

This role is part of our Design & Technology business team. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients.

JOB PURPOSE

We are looking for a QA Lead to drive quality across our projects, ensuring software products meet the highest standards before release. The role requires strong expertise in Quality Assurance practices, the ability to manage and improve QA processes, and the capability to mentor and guide junior and mid-level QA engineers. This is a highly independent role with significant impact across projects and teams. The QA Lead will act as both a hands-on testing expert and leader, raising quality standards at project and team level. Working closely with the Head of QA to align strategy and delivery as well as day-to-today leadershi

KEY RESPONSIBILITIES

• Lead and manage a QA team, ensuring motivation, growth, and professional development.
• Take care of the team by supporting career development, well-being, and team cohesion.
• Work closely with the Head of QA to shape QA strategy and ensure alignment across regions.
• Provide mentorship, coaching, and training to Junior and Professional QA Engineers.
• Introduce new team members to project requirements, workflows, and test methods.
  Act as a point of contact for stakeholders, providing advice on defect severities, quality risks, and testing strategies.
• Advocate for quality throughout the development process and represent QA in cross-team discussions.
• Plan and execute incremental SIT, E2E regression, and acceptance testing.
• Design, execute, and evaluate complex test suites across multiple test levels (unit, integration, system, acceptance).
• Evaluate and implement QA measures across the development pipeline, including CI/CD.
• Ensure traceability between requirements, test cases, and defects.
• Conduct systematic defect analysis and maintain high standards in bug reporting (screenshots, logs, recordings). 
• Perform API testing (REST, GraphQL) and backend validation.
• Apply deep understanding of web technologies to evaluate testability and automation readiness.
• Review and assess implementations for tracking, performance, and accessibility.
• Contribute to discussions on software architecture and testing approaches.
• Stay current with emerging AI testing practices and tools and explore opportunities to enhance QA processes with AI.

WHAT WE ARE LOOKING FOR

• Minimum 5 years’ experience in Quality Assurance, with strong hands-on and leadership exposure.
• Proven track record in leading QA processes across multiple projects.
• Solid background in system, integration, acceptance, and regression testing.
• In-depth knowledge of test design techniques, test levels, test methods.
• Experience with automation frameworks, especially Playwright and Selenium.
• Strong knowledge of CI/CD pipelines and risk-based testing.
• Strong technical foundation with experience in web technologies and APIs.
• Interest in AI-driven testing approaches and the ability to explore innovative QA practices. 
• Excellent communications skills
• Excellent presentation skills, with the ability to explain QA practices to teams, management, and clients.
• Ability to adapt to different teams and client expectations.
  Deep expertise in QA practices, with the ability to identify, solve, and advise on complex issues.
• Interest and curiosity in AI technologies and their application to testing and automation.
• German and English written and spoken.

WE OFFER

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean?We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.