Seller Marketing Coordinator (FTC)

This is a 12-month fixed term contract.

WHO ARE WE?

The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more. 

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and exciting place to accelerate your career.   

This role is part of our Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Twitch, and more!

JOB PURPOSE:

As a Marketing Coordinator you’ll be working seamlessly with the eBay Marketing team, you will be confident in your abilities to work autonomously coordinating, executing and reporting on marketing campaigns across eBay owned channels. Day-to-day, you will support the eBay Seller team with the rollout of planned activity across owned channels including web, push, SMS and with a strong focus on CRM.

DAY TO DAY

• Campaign Briefing: Work closely with eBay internal teams as required to define campaign briefs
• Campaign Execution & Ownership: Execute campaigns, from briefing, reviews, approvals, building across channels (email, onsite banners, webpages, push notifications and SMS)
• Campaign Reporting: Report on campaigns and put forward recommendations for optimisations based on data and insights 
• Global Program Support: Support global programs and campaigns including rollout of new campaigns and product changes
• Campaign targeting: Audience briefs and simple target list creation
• Seller Promotion Support: Briefing promotions and building terms & conditions webpages

With the above in mind, the successful candidate would have the below deliverables:

• Delivery of +10 campaigns per month - these range from simple OM banner activations through to detailed multi channel CRM campaigns
• EOC reporting for all delivered campaigns
• Ongoing reporting for recurring campaigns
• Ideally at least 1 test and learn executed each month for learnings/insights to improve recurring campaign performance ongoing

At DEPT®, we’re eager to hire the most talented experts in the game; people who continuously strive to improve their craft, are eager to learn, who want to inspire others, and strive for a better world.

YOU:

• Ability to self-educate, learn fast and work autonomously
• Relevant experience within a marketing coordinator role
• Highly desirable experience with Salesforce Marketing Cloud, Hubspot, Braze or other CRM alternatives
• Strong prioritisation skills, strategic thinking and attention to detail
• Experience in managing reporting and delivering tangible insights & actions
• Demonstrated ability to manage multiple projects and achieve communications/marketing and customer goals

WE OFFER

• A flexible, hybrid working arrangement policy. 
• 20 days of paid holiday each year, plus relevant public holidays. 
• Doona Day - 1 additional day off paid leave each year to enjoy some downtime. 
• Birthday Leave, 1 day paid day off each year to be taken during your birthday week. 
• Annual Leave Purchase Scheme. 
• 12% Superannuation Contribution. 
• Employee Assistance Programme. 
• Company Enhanced Sick & Carer’s Pay. 
• Long Service Leave, provided in accordance with relevant state legislation. 
• Enhanced Parental Leave. 
• Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
• Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
• A Certified BCorp Agency and is multi-award winning “Agency of the Year”. 
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.
• Talent Referral Scheme

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.