Senior Cloud Infrastructure Engineer

DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unification
Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action
Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers
Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

What You’ll Do: Build and Scale DevRev’s Platform

• Engage with internal customers around cloud native application and infrastructure design to ensure services are built with scalability, cost optimization and security as primary considerations
• Design and support infrastructure as code solutions using OpenTofu and other automation frameworks.
• Manage Kubernetes clusters at scale, focusing on reliability, security, and performance.
• Own cost optimization across cloud environments, implementing strategies to balance performance with efficiency.
• Contribute to the evolution of DevRev’s multi-cloud and multi-tenant strategy, ensuring compliance and scalability.
• Mentor engineers, teach best practices, and influence DevRev’s platform architecture decisions.

What You’ll Need: Strong Foundations in Cloud and Platform Engineering

• 10 years in overall technical roles with at least 5+ years of experience in platform, infrastructure, or DevOps roles.
• Experience in leadership or mentor roles.
• Deep knowledge of Terraform/OpenTou for managing infrastructure in a zero console environment.
• Hands-on experience with Kubernetes in production, including upgrades, scaling, and troubleshooting.
• Practical expertise with Argo CD or similar GitOps tools for continuous delivery.
• Proven track record of cost optimization in cloud-native environments (AWS, GCP, or Azure).
• Strong understanding of CI/CD, monitoring, observability, and incident management.
• Proficiency in at least one programming or scripting language (Go, Python, or similar).
• BS/MS in Computer Science or related field, or equivalent professional experience.

Bonus Points If You Have: Expanding the Impact

• Experience with service mesh (Istio, Linkerd) for secure service-to-service communication.
• Background in multi-cloud operations and hybrid deployments.
• Exposure to compliance-driven environments (SOC 2, HIPAA, ISO 27001, FedRAMP).
• Contributions to open-source communities in Kubernetes, Argo CD, or Terraform.
• Familiarity with advanced cloud cost management tools and FinOps practices.

Why Join DevRev? Be Part of the AI-SaaS Revolution

Impactful Work: Shape an AI-native platform “reimagining SaaS for the AI Era”.

Cutting-Edge Tech: Innovative culture valuing platform thinking while delivering high quality conversational experiences and agentic workflows.

Growth & Problem Solving: Learn continuously while solving complex AI and distributed systems challenges.

Company Vision: Join a dynamic, growing company with a bold vision and make a visible impact.

DevRev is an equal opportunity employer committed to diversity and inclusion.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!