Lead, Product Education

About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

DevRevU is building the next generation of product education—hands-on, outcome-driven, and AI-first.

As Lead, Product Education, you’ll drive day-to-day execution across customer and internal enablement, while also coaching a growing team of facilitators to raise the bar on delivery quality, consistency, and customer presence.

This is a customer-facing role at the intersection of education, product, and adoption.

Key Responsibilities

• Own day-to-day execution of DevRevU programs in India (planning, delivery, logistics, follow-through)
• Coach and mentor facilitators/trainers through shadowing, feedback, and delivery best practices
• Build and pilot modern learning formats: simulations, scenario-based practice, AI-guided labs, and agentic learning experiences
• Facilitate live workshops and trainings (virtual + in-person) for technical and non-technical audiences
• Translate DevRev’s AI and automation capabilities into practical, role-based workflows and demos
• Partner with Product, Engineering, PMM, and CX to stay aligned with roadmap and releases
• Maintain high-quality training assets: demos, exercises, learning paths, and certification tracks
• Track outcomes (engagement, certification completion, adoption signals) and continuously improve programs
  
  

Qualifications

• 5–8 years in product education, enablement, technical training, solutions engineering, or similar SaaS roles
• Experience in a team lead role, coaching/mentoring others 
• Strong product fluency and ability to simplify complex topics for mixed audiences
• Comfortable operating in fast-paced, cross-functional environments
• Comfort with AI concepts (LLMs, agents, automation, prompt workflows) and how to teach them
• Strong facilitation skills and customer presence
• Familiarity with LMS platforms and modern training tools
• Strong written, verbal, and visual communication
• Willingness to travel for customer programs

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.