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Manager, Brand Design

San Ramon, US

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Our Creative Design team exists at the crossroads of craft and storytelling. With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.

Your role 

Dialpad is seeking an experienced and creative Brand Design Manager to lead and elevate our design efforts. This role is perfect for a seasoned design professional with leadership expertise, a strategic mindset, and a passion for delivering impactful brand experiences. Reporting to the Creative Director, the Brand Design Manager will oversee a small but dynamic team of designers, guide projects from concept to completion, and ensure that Dialpad’s visual identity remains innovative and aligned with our goals. This position reports to our Creative Director.

What you’ll do [i.e., Responsibilities]

  • Manage, mentor, and motivate a team of designers to maintain high standards of creativity, collaboration, and performance.
  • Oversee the end-to-end execution of design projects, balancing creative vision with strategic business objectives.
  • Work with Project Mangers to prioritize, assign, and manage design tasks across the team, ensuring deadlines are met without compromising quality.
  • Ensure all creative assets align with Dialpad’s brand guidelines and maintain a consistent visual identity across all platforms.
  • Work closely with marketing, product, and other teams to create compelling visual content for campaigns, product launches, and other initiatives.
  • Conduct thorough quality control reviews to ensure all deliverables meet high standards for accuracy and visual excellence.
  • Stay updated on design trends, tools, and best practices to implement fresh, forward-thinking strategies that enhance Dialpad’s visual presence.
  • Address design challenges with innovative solutions that align with brand goals.

Skills you’ll bring [i.e., Qualifications]

  • 8+ years of professional design experience, with at least 2 years in a leadership or management role.
  • A strong portfolio showcasing diverse work across branding, digital, print, and other mediums.
  • Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma; familiarity with motion graphics, video editing tools (After Effects, Premiere Pro), and a working understanding of web design principles.
  • Adept at balancing creative excellence with business goals, ensuring all designs serve a purpose while pushing boundaries.
  • Skilled in project management, with the ability to juggle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills to articulate ideas, give constructive feedback, and collaborate with cross-functional teams.
  • A meticulous eye for detail, ensuring every deliverable is polished and aligns with the brand's vision.
  • Thrives in dynamic environments, remaining calm and solutions-focused amid ambiguity and shifting priorities.
  • Proactive and driven, with a passion for improving processes and producing high-impact design solutions.

Who you are(optional)

This role is an exciting opportunity to shape the visual identity of a leading tech company and make a meaningful impact on a global brand. If you’re a creative leader who’s passionate about storytelling, design, and innovation, we’d love to hear from you!

For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

California Salary Range

$135,200 - $167,067 USD

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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