Software Engineering Manager

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:  

We are looking for a Software Engineering manager to lead to our engineering teams. The Software Engineering Manager will lead, inspire, mentor and coach the agile delivery teams to ensure regular successful delivery of world-class software solutions and deliver on Diligent’s ambition to redefine the way organizations are governed. 

The ideal candidate will have proven history to lead high-performing teams and deliver customer value. You should have strong technical background, hands-on knowledge in different disciplines and great communication skills. You should be able to setup performance measures for your teams and for the people and make sure teams and individuals are able to achieve their goals. Our ideal candidate will be motivated, pro-active and takes pride in his or her work. 

Key Responsibilities  

• Drive the technology vision of Diligent with the results-oriented culture focusing on engineering excellence and execution. 

• Develop trusted partnerships with developers, partners, and architecture leaders to drive optimized platform / product delivery. 

• Lead complex technical and strategic initiatives that involve multiple personas including engineering, architect, product, customer, and other stakeholders. 

• Drive development and designs/solutions involving the integration of different technologies and products to meet business objectives. 

• Bring a strong industry perspective that can help shape and evolve the internal developer experience. 

• As a strong people manager, drive a coaching culture, mentoring and lead by example  

• Create a positive team environment with an open communication culture 

 

Required Experience/Skills  

 

• 5+ years managing a team experience of Software Application/Technical Support, supporting end users 

• Be an example of the positive, customer focused attitude the wider team should emulate 

• Excellent communication skills with internal stakeholders 

• Have a strong analytical ability to resolve technical issues and a deep level of product knowledge 

• Advocate for the Voice of the Customer - make decisions and prioritise workload with the customer in mind 

• Be flexible, agile and resilient in the face of a fast-paced environment 

• .NET, ASP.NET experience is a plus
• Experience with Cloud (AWS/Azure/GCP), CICD, DevOps, SQL/NoSQL databases
• Strong understanding of design techniques and software principles. etc 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}