Senior Site Reliability Engineer

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview

Diligent is seeking a Staff Software Engineer to join our Cloud Infrastructure team, with a specific focus on bridging the gap between infrastructure and application development. The candidate will interface with Diligent's product software engineering teams to advise and enable teams, and continually improve and automate processes. This role will be responsible for designing, building, and maintaining the core infrastructure in AWS, with a keen eye on optimizing the environment for the development of cutting-edge applications. Core infrastructure includes security governance (ie control tower), shared networking administration, etc. 

The ideal candidate will have a background in (web) application development with a strong interest in implementing infrastructure-as-code. This is a software engineering position: you will be expected to read and write “application” code (e.g. Python, TypeScript, shell-script, Ruby, etc.), not only to support application teams, but also to orchestrate infrastructure processes and operations. 

Although experience implementing infrastructure-as-code is desired, it is not required since we think your experience as a (web) application developer will allow you to quickly learn how to “codify” infrastructure. However, we require the ability to build the infrastructure for a web application using components provided by cloud infrastructure platforms (e.g. AWS). Please note that since the focus of this position is on infrastructure, you will not be writing as much “application” code as a typical user-facing application developer. Instead, you will doing development in Terraform / CDK and writing “application” code as necessary to support infrastructure (instead of end-users). 

Key Responsibilities: 

• Architect, design, and help implement methods to optimize Diligent's AWS environment and processes  

• Advise product software engineering teams on product and core infrastructure design  
• Develop and deploy infrastructure-as-code using best practices  

Required Experience/Skills: 

• Background in (web) application development  

• Experience designing, building, and securing solutions in AWS  

• Experience monitoring, inspecting, and debugging services built in AWS  

• Understanding of the software development lifecycle.  

• Experience managing cloud resources using an infrastructure-as-code model, using Terraform and/or AWS CDK, preferably using TypeScript  

• Experience using code deployment tools, such as GitHub, CodeBuild and CodePipeline  

• Excellent communication and relationship building skills: the Cloud Infrastructure team interfaces with many of Diligent's software development and site reliability teams.  

• Ability to work in a fast paced environment  

• AWS Developer, SysOps Administrator, or a Solutions Architect certification is a plus  

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}