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Solutions Sales Specialist II

New York, New York, United States

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

 

Position Overview:  

The Solutions Sales Specialist II will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for specialized products, with focus on Compliance (Third-Party Risk Management, Due Diligence, Policy Management, Conflict of Interest). This position will collaborate with Account Executives, Client Success Managers and other internal stakeholders to generate pipeline through inbound and outbound prospecting activities to achieve/exceed a quota within a specified territory.  

This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent One Platform. The Solutions Sales Specialist II embodies our culture and values and has demonstrated experience collaborating with cross-functional stakeholders to realize both individual and shared goals.  

Key Responsibilities  

  • Demonstrate an in-depth knowledge of the Diligent Platform with focus on Compliance solutions and specialized products.
  • Prospect net new customers (primary focus for this hunter role) and up/cross-sell within existing accounts to drive new opportunities.
  • Adopts a ‘solutions’ based selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. 
  • Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology (MEDDICC).
  • Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings. 
  • Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis. 
  • Proactively gathers external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans. 
  • Collaborates with Account teams to discover new and growth opportunities, qualify opportunities and build pipeline.
  • Travel to customer meetings and industry events as needed (up to 50% travel).

Required Experience/Skills:  

  • Proven track record of success, 3-5+ years achieving/exceeding revenue targets within the GRC industry desired – preferably the Compliance space (Third-Party Risk, Due Diligence, Policy Management, Conflict of Interest).
  • Ability to build and maintain relationships with diverse stakeholders at different levels, within Diligent and also within our customer organizations.
  • Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape. 
  • Strong communication, presentation and influencing skills. 
  • A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening. 
  • Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment. 

U.S pay range

$114,000 - $142,000 USD

What Diligent Offers You 

  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

 

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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