Talent Acquisition Operations Specialist

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:  

As the Talent Acquisition Operations Specialist, you will work with the Talent Acquisition Team Lead and team to drive project coordination and management of recruitment operations. This role will be responsible for leading and coordinating the candidate onboarding experience on a day-to-day basis.   

Key Responsibilities  

• Coordinate and improve the candidate, consultant or contractor onboarding experience including process management of onboarding documentation; background check processes and decision-making; and orientation of new hires. 

• Liaise frequently with various internal and external stakeholders to provide guidance, advice and updates on the onboarding process and systems used. 

• Support the Talent Acquisition Team Lead to define and design improved recruitment workflow and processes to drive efficiencies and improve candidate and business stakeholder experiences. 

• Manage the record keeping and accurate data tracking of trackers, applicant tracking system data and documentation filing utilizing Coordinator resources as needed for day-to-day administration. 

• Define and create internal and external communication templates (both within the recruitment team and across the wider business). 

• Track the onboarding of all new hires, contractors, consultants, and temporary workers. 

• Use the applicant tracking system to generate offers, advertise roles, and move candidates through the recruitment process.  

Required Experience/Skills  

• 1-2 years of experience in a coordination or administration role within a fast-paced professional/corporate environment. 

• Adept at utilizing MS Office tools (Word, Excel, Outlook etc.) 

• Able to quickly learn and utilizing digital platforms for record keeping and workflow. 

• Superior attention to detail, organizational skills and multitasking abilities. 

• Excellent verbal and written communication skill

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}