Senior Director, Patient Services & Distribution

Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. 

COMPANY OVERVIEW:

Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires.

POSITION OVERVIEW:

Reporting to the Vice President of Market Access, the Sr Director, Patient Services and Distribution will be a key strategic leader within the Market Access team, responsible for leading the patients services and distribution/channel strategy and operational execution for Disc’s therapies resulting in appropriate patient access for Disc therapies.

The role requires a strategic mindset, a collaborative approach, and a strong commitment to building a culture of ownership, accountability, and trust. This individual will act as a critical bridge between internal stakeholders and external partners ensuring disciplined execution of patient services and distribution/channel strategies that enable timely and appropriate patient access and product distribution.

RESPONSIBILITIES:

• Develop and execute a forward-thinking patient services and distribution strategy to ensure prompt, appropriate access and distribution, and a positive patient/HCP experience for Disc therapies that are aligned with company and brand objectives.
• Collaborate with field reimbursement, sales and marketing to focus on setting access expectations and communicating to ensure optimal patient and HCP experience.
• Build and manage external partnerships with PSP, SP, SD, and Co-pay partners ensuring alignment with company/brand goals, compliance, and quality standards.
• Work in partnership with field reimbursement to develop case issue resolution and triage process.
• Collaborate with commercial operations to ensure data quality and accuracy for SP, SD and PSP activities and inventory.
• Partner with finance and marketing to develop co-pay program that delivers on brand strategy and corporate GtN.
• Collaborate with Marketing, Medical Affairs and SP to develop and implement patient adherence program.
• Troubleshoot payer-specific reimbursement challenges in partnership with Market Access teams
• Monitor program performance metrics and drive continuous improvement based on data, patient feedback and evolving market dynamics.
• Engage and communicate regular KPI and business updates to commercial and executive team.
• Lead PSP and distribution training initiatives to elevate organizational understanding, build cross-functional trust, and embed access literacy across the company.
• Serve as the primary internal expert on patient access, reimbursement challenges, distribution and support models for rare, specialty therapies.
• Ensure all activities are conducted in accordance with applicable legal, regulatory, and compliance standards, modeling ethical behavior and a commitment to doing what is right.

 REQUIREMENTS:

• Bachelor’s degree required; advanced degree preferred (MBA, PharmD, MPH, etc.)
• 12+ years of progressive commercial experience within the biopharmaceutical industry, ideally in specialty or rare/orphan diseases
• 8+ years of Market Access leadership experience, including 5+ years of direct people management
• Demonstrated ability to lead and inspire high-performing teams with a strong culture of accountability and trust
• Track record of successful strategy development and execution in a matrixed, fast-paced environment
• Orphan/specialty product launch experience required, experience with HUB services, reimbursement, and specialty pharmacy essential
• Strong understanding of commercial and government payer systems, including Medicare Part D and pharmacy benefit management
• Exceptional communication and executive engagement skills, with experience influencing C-suite stakeholders internally and externally
• Willingness to travel as needed to support team and business objectives

Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment. 

Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities.