Platform Engineer

Why Dorsia
Dorsia is at the forefront of hospitality tech innovation. We are revolutionizing the way people experience dining by leveraging cutting-edge technology to offer exclusive restaurant reservations and VIP experiences. Join us as we continue to expand our footprint and reshape the hospitality industry.

About the Role
We’re hiring a Platform Engineer to help build and scale the infrastructure, tooling, and services that power Dorsia’s products. You’ll design and operate reliable, high-performance systems, enabling our product teams to ship quickly and safely. This is a high-impact role where you’ll work across cloud infrastructure, developer tooling, CI/CD pipelines, observability, and system performance—using automation and modern platform practices to keep us fast, secure, and resilient.

What You’ll Do

• Design & Scale Infrastructure: Build and maintain cloud-native systems (AWS, Vercel, Cloudflare) to support rapid product growth and high availability. You lean on managed services where possible, believing in composability over building everything from scratch.
• Improve Developer Experience: Create tooling, workflows, and CI/CD pipelines (GitHub Actions, Terraform) that make shipping easier and faster.
• Automate & Optimize: Implement Infrastructure as Code, observability tooling, and automated incident detection/response to reduce manual work.
• Reliability & Performance: Work with the team to balance security and speed, helping us scale without sacrificing momentum.
• Secure the Platform: Partner with engineering to bake pragmatic security into fast-moving infrastructure and deployments.

Collaborate Cross-Functionally: Partner with product engineers, data teams, and operations to ensure platform capabilities meet evolving needs.

What We’re Looking For

Must-Haves:

• 5–10 years of engineering experience with a focus on infrastructure, platform, or DevOps
• Strong experience with AWS and cloud-native architectures
• Proficiency with Infrastructure as Code tools (Terraform, CloudFormation, etc.)
• Experience designing CI/CD workflows and deployment pipelines
• Comfort with container orchestration (Docker, ECS, Kubernetes)
• Strong programming skills in Python
• Familiarity with observability stacks (e.g., Datadog, Prometheus, Grafana)
• High agency and ownership mindset, you ship and unblock yourself
• 5 days a week in our SoHo NYC office

Nice-to-Haves:

• Experience with edge networking/CDN services (Cloudflare, Fastly)
• Familiarity with modern web and mobile app architectures (React, React Native)
• Exposure to GraphQL and REST API performance tuning
  Background in high-growth startups, hospitality, luxury, or marketplace platforms
• SQL and Redis optimization experience
  
  

Tech Stack Snapshot

• Infra: AWS, Cloudflare, Vercel, Terraform, GitHub Actions
• Backend: PHP (Laravel), TypeScript (Node), PostgreSQL, Redis
• Observability & Tooling: Datadog, Metabase, Retool, Segment, dbt

Compensation & Benefits

• Salary ranges are based on paying competitively for our size and stage. We determine pay based on skills, experience, location, and internal equity.
  Flexible PTO
• Medical, dental, and vision insurance
• FSA
• Commuter benefits
• Free membership to One Medical
• Teladoc
• Talkspace
• Kindbody
• 401(k)
• In-office lunch 3 days a week
• Employee Dining Credits
• Compensation commensurate with experience
  
  

Compensation is based on your experience and the scope of the role. Final compensation is based on factors like experience, location, and internal equity. This role also includes equity and a full suite of benefits. Typical base salary ranges are:

• Junior level: $100,000–$160,000

• Mid level: $150,000–$200,000

• Senior level: $190,000–$250,000

 

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en place. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand ethos. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond.

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can lead to healthy debate. While we encourage all voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings.

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we make.

Optimize turn times. We are creating beautifully-designed, tech-forward solutions to automate all sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to enable all stakeholders to make better decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride.

Stay hungry. We can change the world or someone else will. We believe in a sense of urgency to keep pushing toward our goals. And there’s always room for dessert, because there’s always more to do.

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en place. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand ethos. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond. 

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can lead to healthy debate. While we encourage all voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings. 

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we make. 

Optimize turn times. We are creating beautifully-designed, tech-forward solutions to automate all sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to enable all stakeholders to make better decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride. 

Stay hungry. We can change the world or someone else will. We believe in a sense of urgency to keep pushing toward our goals. And there’s always room for dessert, because there’s always more to do.