Current openings at DYOPATH

  Join Our Team as a Field Service Technician Are you driven to solve technical challenges and provide outstanding customer support? We’re looking for a Field Service Technician who enjoys hands-on technical work, supporting end users, and keeping technology running smoothly onsite. Why You’ll Love Working Here Purpose-Driven Work – Play a critical role in empowering staff and users through reliable, responsive technology support.Professional Growth – Expand your technical skillset across multiple platforms, operating systems, and enterprise tools.Team-Oriented Environment – Work closely with colleagues at all levels of the organization in a collaborative, service-focused culture.Meaningful Impact – Your work directly supports productivity, learning, and day‑to‑day operations across the organization. Benefits Overview Savings / Monthly 13% cap Pantry Vouchers – 9% deposited every month Christmas Bonus: 25 days of your daily income Vacations – 12 days after the first year Anniversary Bonus – 10 days of base salary Vacation Premium – 40% first year Major Medical Insurance (you and immediate family) Life Insurance Quarterly Bonus Marriage or Bereavement Time Off Maternity/Paternity Time Off Ergonomic Chair (remote roles only) 250 pesos monthly stipend (internet & electricity – remote roles only) Role Overview Location: On-Site (Santa Catarina)Schedule: 1st Shift (6:30 AM – 5:00 PM), Monday–Friday, with willingness for weekend/holiday coveragePay Rate: 23,000 MXN (monthly)Additional: Transportation assistance available Your Mission as a Field Service Technician Support factory floor PCs, including troubleshooting hardware, software, and robotic systems on the production line Monitor support queues and big-screen tracking systems to identify, prioritize, and respond to issues in real time Install, maintain, and repair computers, servers, peripherals, and related IT equipment Provide technical support for software applications, databases, and client service platforms Interface with third-party vendors to troubleshoot and resolve technical issues and service disruptions Troubleshoot and resolve hardware, software, and service outages efficiently Ensure software license compliance across supported environments Maintain accurate inventory records and safeguard IT assets Perform work in active field environments (bending, kneeling, climbing as needed) Complete additional duties as assigned What You Bring to the Team Education & Experience High School Diploma or GED (required) Skills & Abilities Basic computer literacy and familiarity with technical software Strong troubleshooting and problem-solving skills Good verbal and written communication skills Must have intermediate English proficiency (reading, writing & speaking) Ability to work independently and collaboratively Professional, customer-focused approach Strong organization and time management skills Additional Requirements Ability to lift/carry up to 70 lbs (32 kg) Comfortable working in varying physical field conditions Why This Role Matters As a Field Service Technician, you are a trusted technical partner—ensuring systems are secure, reliable, and ready when needed. Your expertise keeps operations moving, minimizes downtime, and delivers a positive technology experience to every user you support. This role is open to applicants in Mexico only.

Lead Risk Strategy. Enable Growth. Secure What’s Next. At DYOPATH, cybersecurity isn’t just protection; it’s a business enabler. We’re building security into a competitive advantage for our clients and our organization. We’re looking for a Director, Cybersecurity, to lead and evolve our cybersecurity strategy, drive innovation, and strengthen both internal and client-facing security capabilities. This role is equal parts strategic leader, client-facing advisor, and builder of scalable security services. If you’re looking for a role where you can shape cybersecurity strategy, influence revenue growth, and build services clients actually buy, this is it. Role Details Title: Director, Cybersecurity Location: Remote Schedule: Monday–Friday, standard business hours Availability: Occasional after-hours support for security incidents or escalations Travel: Periodic, based on client and business needs Salary Range: $150,000 – $175,000 Why This Role Is Different This isn’t about maintaining controls, you will: Translate cybersecurity into business value, not just risk mitigation Shape & grow cybersecurity services that clients adopt, expand, and retain Act as a trusted advisor to executives, clients, and prospects Influence both internal security posture and external revenue opportunities Lead initiatives that directly impact client trust, retention, and growth Build scalable offerings across consulting, vCISO, and managed security What the Director of Cybersecurity Owns Cybersecurity Strategy & Execution Lead execution and contribute to the development of an enterprise-wide cybersecurity strategy aligned to business objectives Develop and maintain a cybersecurity roadmap addressing evolving threats, regulatory needs, and growth priorities Governance, Risk & Compliance Establish and oversee security policies, standards, and frameworks (e.g., NIST, HIPAA, ISO 27001, SOC 2) Identify and manage organizational risk, advising leadership on risk posture and mitigation strategies Client & Revenue Impact Serve as a customer-facing cybersecurity leader in sales, presentations, and executive discussions Support the growth and evolution of cybersecurity services, including DYOGUARD and strategic offerings Act as a fractional CISO advisor for key client accounts Security Operations & Incident Response Oversee internal cybersecurity programs, vendor risk, and compliance initiatives Lead incident response planning and execution, working closely with S/NOC and service delivery teams Product & Service Innovation Partner with delivery and product teams to embed security into services and solutions Support the development of new cybersecurity offerings and specialty services Partnership & Ecosystem Leadership Manage cybersecurity vendors, partners, and service providers Guide the adoption of tools, platforms, and emerging technologies to enhance capabilities Culture & Leadership Build a culture of security awareness, continuous learning, and proactive risk management Mentor teams and influence cross-functional collaboration across engineering, operations, and leadership What Great Looks Like in This Role You’ll stand out if you: Think in terms of business outcomes, not just security controls Can balance risk, cost, and growth when making decisions Bring a client-first mindset to cybersecurity strategy Communicate complex security concepts clearly to executives and non-technical stakeholders Have experience influencing both technical teams and business leaders What You’ll Do in Your First 90 Days Assess current cybersecurity capabilities and identify risk and service growth opportunities Align the cybersecurity roadmap with company strategy and revenue priorities Establish meaningful KPIs for risk, compliance, and service performance Strengthen alignment between cybersecurity, service delivery, and sales What You Bring Required 8–12 years of experience in cybersecurity or information security roles Proven experience leading cybersecurity strategy, governance, and risk programs Experience advising senior leadership on cybersecurity initiatives and risk management Bachelor’s degree in Computer Science, IT, or related field Preferred Experience within an MSP, MSSP, or services-based technology organization Certifications such as CISSP, CISM, or CISA Experience supporting client engagements, presales, or consulting environments Why DYOPATH? You’ll help shape how cybersecurity drives business growth Your work will directly impact client trust, revenue, and retention You’ll influence both internal operations and external service offerings You’ll be part of a leadership team focused on building scalable, high-impact solutions’ Benefits for the Director of Cybersecurity Medical, Dental & Vision Coverage Life Insurance 401(k) with Company Match “You Pick a Day” Paid Holiday FSA & HSA Options EOS Leadership Methods Pet Insurance (because pets are family!) And more — see full details at Final Thought This isn’t a traditional cybersecurity role. We need a leader who can connect security to business outcomes, influence strategy, and help build the future of cybersecurity services at DYOPATH. If you’re ready to lead, shape, and deliver impact, we’d love to connect.

Join DYOPATH – A Great Place to Work 5 Years in a Row! We’re proud to be recognized as an amazing workplace year after year. At DYOPATH, we value growth, teamwork, and making technology simple for our clients. Are you driven by solving complex technical challenges, strengthening security, and keeping operations running at peak performance? Now, we’re looking for YOU to join our award-winning team as a SNOC Engineer II (Security) who thrives on analytical thinking, collaboration, and leveling up operational excellence across security, network, systems, and cloud environments. Why You’ll Love Working Here Purposeful Work – Your expertise directly safeguards our technology ecosystem and enhances the reliability of services used across the organization. Growth & Development – From advanced certifications to hands-on experience in multiple domains, this role is designed for continuous skill-building. Innovative Culture – You’ll join a team committed to excellence, collaboration, and staying ahead of emerging threats. Supportive Team Environment – Work alongside talented professionals who share knowledge, celebrate wins, and help each other grow. Awesome Benefits Medical, Dental & Vision Coverage Life Insurance 401(k) with company match “You Pick a Day” paid holiday FSA & HSA options Pet Insurance (because pets are family!) …and much more! Full benefits overview at dyopath.com/careers Role Overview Location: Remote (US) Schedule: 1st Shift (9a to 5p); Monday through Friday Pay Rate: $75,000 (annual) As a SNOC Engineer II, you will play a critical role in detecting and responding to security threats, troubleshooting complex network and system issues, and performing root cause analysis to prevent future incidents. The SNOC Engineer II (Security) works across security, network, systems, and cloud domains to ensure operational stability and compliance. Your Mission as a SNOC Engineer II Detect and respond to security threats across network, systems, and cloud environments. Troubleshoot and resolve complex technical issues, performing root cause analysis to prevent future incidents. Act as an escalation point for unresolved alerts/issues. Mentor SNOC Engineer I team members and assist with technical development. Create and improve Standard Operating Procedures (SOPs) and knowledge base documentation. Collaborate on projects to integrate new technologies and improve reliability. Support compliance initiatives (CMMC, SOC 2, ISO 27001). Security Operations Responsibilities Investigates and responds to complex security alerts (lateral movement, privilege misuse). Performs root cause analysis and recommends remediation actions. Maintains and tunes SIEM and EDR detections to improve accuracy. Supports proactive security initiatives (threat hunting, detection engineering). Mentors Engineer I in effective triage and investigative techniques. Collaborates with clients and internal teams on remediation plans. What You Bring to the Team Education & Certifications Associate’s degree in IT, Cybersecurity, or related field (or equivalent experience). Preferred certifications: CompTIA Security+, CySA+, Network+ Cisco Certified Network Associate (CCNA) Microsoft Certified: Azure Administrator Associate ITIL Foundations Experience & Skills 2+ years in SOC, NOC, IT support, or infrastructure operations. Ability to combine cybersecurity expertise with exceptional customer‑centric communication and engagement. Strong troubleshooting and incident response skills across security, network, systems, and cloud domains. Familiarity with SIEM platforms, monitoring tools, and alert management systems. Excellent communication and documentation skills. Ability to work independently and collaboratively in a fast-paced environment. Why This Role Rocks As a SNOC Engineer II, you won’t just resolve incidents, you’ll be a trusted advisor, a mentor, and a key player in strengthening security and operational resilience. You’ll work with passionate professionals, learn new skills, and help shape the future of technology services at DYOPATH. Ready to elevate IT security and operations? Apply now and become our next SNOC Engineer II at DYOPATH!